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Humana Inc

Remote Healthcare Customer Success Lead

Humana Inc, Lansing, Michigan, United States, 48900

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A healthcare services company in Michigan seeks a Customer Success Manager to lead a team responsible for customer retention. You will drive proactive engagement and implement strategic initiatives while overseeing the performance of Customer Success Agents. Ideal candidates will have 3+ years in healthcare insurance, along with leadership experience. This position offers a competitive salary and is crucial for enhancing customer experience and organizational goals. #J-18808-Ljbffr