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Humana Inc

Remote Healthcare Customer Success Lead

Humana Inc, Madison, Wisconsin, us, 53774

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A health services organization seeks a Customer Success Manager in Madison, WI. This key leadership role focuses on customer retention through proactive engagement, overseeing up to 25 Customer Success Agents. You'll drive strategic initiatives and foster a culture of accountability within the team. Applicants should have healthcare insurance experience, strong analytical and interpersonal skills, and be able to work flexible hours. This position offers competitive pay and benefits, embodying personal well-being and family support. #J-18808-Ljbffr