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Atlantic Health System

Patient Access Representative I- Full Time- Evenings- Chilton Medical Center

Atlantic Health System, Pequannock, New Jersey, United States

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Patient Access Representative I - Full Time - Evenings - Chilton Medical Center Pompton Plains, NJ, United States

Job Description Patient Access Representative

Responsible for patient-facing registration and other associated tasks such as information collection, validation, and requisitioning of orders and services. Participates in insurance-related tasks including verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other stakeholders for all post-care matters related to account resolution.

Principal Accountabilities:

The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system.

Securing accurate information.

Interpreting and communicating patient responsibility.

Obtaining accurate patient identification is essential for the financial and operational success of the organization.

Greeting customers with a smile and addressing customers by name in a courteous, respectful, and professional manner.

Attempting to resolve customer questions and concerns.

Adapting to changes in the work environment.

Obtains and verifies patient information for registration.

Maintains contact with third‑party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims.

Requests payment of financial dues from patient or guarantors.

Obtains federally required and hospital‑related consents in a timely manner.

Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.

Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations.

Performs other related duties as assigned.

Schedule:

Full time, Evenings

3 pm – 11 pm

Every other weekend

Qualifications Required:

HS Diploma or equivalent

Ability to lift more than 25 lbs if needed

Preferred:

Electronic Medical Record (EMR) experience, preferably EPIC

Minimum of 1+ years of experience in Patient Access, Medical Office, Health Insurance or relevant area.

About Us Atlantic Health System is a leading non‑profit health care system headquartered in Morristown, New Jersey, serving more than 20,000 team members and communities statewide. Our facilities include:

Morristown Medical Center, Morristown, NJ

Overlook Medical Center, Summit, NJ

Newton Medical Center, Newton, NJ

Chilton Medical Center, Pompton Plains, NJ

Hackettstown Medical Center, Hackettstown, NJ

Goryeb Children’s Hospital, Morristown, NJ

CentraState Healthcare System, Freehold, NJ

Atlantic Home Care & Hospice

Atlantic Mobile Health

Atlantic Rehabilitation

We have received numerous awards for our service and workplace excellence, including:

100 Best Companies to Work For® and Fortune® Magazine for 15 years

Best Places to Work in Healthcare – Modern Healthcare

150 Top Places to Work in Healthcare – Becker’s Healthcare

100 Accountable Care Organizations to Know – Becker’s Hospital Review

Best Employers for Workers over 50 – AARP

Gold‑Level “Well Workplace”: Wellness Council of America (WELCOA)

One of the 100 Best Workplaces for Millennials – Great Place to Work® and Fortune® Magazine

One of the 20 Best Workplaces in Health Care – Great Place to Work® and Fortune® Magazine

Official Health Care Partner of the New York Jets

NJ Sustainable Business

Total Rewards Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well‑being of all team members. Offerings vary by role level. Below is a general summary with role‑specific enhancements highlighted.

Team Member Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full‑time and part‑time team members)

Life & AD&D Insurance

Short‑Term and Long‑Term Disability (with options to supplement)

403(b) Retirement Plan: Employer match, additional non‑elective contribution

PTO & Paid Sick Leave

Tuition Assistance, Advancement & Academic Advising

Parental, Adoption, Surrogacy Leave

Backup and On‑Site Childcare

Well‑Being Rewards

Employee Assistance Program (EAP)

Fertility Benefits, Healthy Pregnancy Program

Flexible Spending & Commuter Accounts

Pet, Home & Auto, Identity Theft and Legal Insurance

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Note: In compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Job Info

Job Identification 24789

Posting Date 01/08/2026, 05:45 PM

Apply Before 01/11/2026, 05:44 PM

Job Schedule Full-Time

Location 97 W Parkway, Pompton Plains, NJ, 07444, US

Minimum Salary (Hourly Rate) $18.50

Maximum Salary (Hourly Rate) $27.58

Assignment Category Full-time

Primary Shift Evenings

Work Schedule 3 pm - 11 pm

Days and Shifts: weekdays and every other weekend with holiday requirement

Division Chilton Medical Center

Specialty Other

Service Line Other

Region Northern Region (Chilton Medical Center)

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