Atlantic Health
Patient Access Representative I - Per Deim- Days- Patient Access- Chilton Medica
Atlantic Health, Pompton Lakes, New Jersey, us, 07442
Patient Access Representative I - Per Deim- Days- Patient Access- Chilton Medical Center
2 days ago Be among the first 25 applicants
This range is provided by Atlantic Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.50/hr - $27.58/hr
Job Description Patient Access Representative
Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution.
Principal Accountabilities (including but not limited to)
The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system
Securing accurate information
Interpreting and communicating patient responsibility
Obtaining accurate patient identification is essential for the financial and operational success of the organization
Greeting customers with a smile and address customers by name in a courteous, respectful and professional manner
Attempting to resolve customer questions and concerns
Adapting to changes in the work environment
Meeting shift expectations
Handling challenging customers
Obtains and verifies patient information for registration
Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims
Requests payment of financial dues from patient or guarantors
Obtains federally required and hospital related consents in a timely manner
Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.
Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations
Performs other related duties as assigned
Schedule
Per Diem, Days
Every Other Weekend
Required
HS Diploma or equivalent
Ability to lift more than 25lbs if needed
Preferred
Customer service experience
Electronic Medical Record (EMR) experience, preferably EPIC
Relevant Experience
Minimum of 1+ years of experience in Patient Access, Medical Office, Health Insurance or relevant area.
About Us At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
Morristown Medical Center, Morristown, NJ
Overlook Medical Center, Summit, NJ
Newton Medical Center, Newton, NJ
Chilton Medical Center, Pompton Plains, NJ
Hackettstown Medical Center, Hackettstown, NJ
Goryeb Children's Hospital, Morristown, NJ
CentraState Healthcare System, Freehold, NJ
Atlantic Home Care and Hospice
Atlantic Mobile Health
Atlantic Rehabilitation
We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.
We Have Received Awards And Recognition For The Services We Have Provided To Our Patients, Team Members And Communities. Below Are Just a Few Of Our Accolades
100 Best Companies to Work For ® and FORTUNE® magazine for 15 years
Best Places to Work in Healthcare - Modern Healthcare
150 Top Places to work in Healthcare - Becker's Healthcare
100 Accountable Care Organizations to Know - Becker's Hospital Review
Best Employers for Workers over 50 - AARP
Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine
One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
Official Health Care Partner of the New York Jets
NJ Sustainable Business
Located in Pompton Plains, New Jersey, Chilton Medical Center has been ranked the top mid-sized hospital in NJ for six years in a row, according to Castle Connolly. The Leapfrog Group gave us an "A" Hospital Safety Grade and we've received the Lifeline Bronze Receiving Quality Achievement Award from the American Heart Association. In addition, The Joint Commission recognized us as a Primary Stroke Center. We were awarded the American Heart Association/American Stroke Association’s Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite. We achieved Magnet® recognition from the American Nurses Credentialing Center. ANCC’s Magnet Recognition Program® identifies superior quality in nursing care and is the highest national honor for nursing excellence.
Team Member Benefits Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance.
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance
Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO STATEMENT
Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
Seniority level
Entry level
Employment type
Part-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
#J-18808-Ljbffr
This range is provided by Atlantic Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.50/hr - $27.58/hr
Job Description Patient Access Representative
Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution.
Principal Accountabilities (including but not limited to)
The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system
Securing accurate information
Interpreting and communicating patient responsibility
Obtaining accurate patient identification is essential for the financial and operational success of the organization
Greeting customers with a smile and address customers by name in a courteous, respectful and professional manner
Attempting to resolve customer questions and concerns
Adapting to changes in the work environment
Meeting shift expectations
Handling challenging customers
Obtains and verifies patient information for registration
Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims
Requests payment of financial dues from patient or guarantors
Obtains federally required and hospital related consents in a timely manner
Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.
Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations
Performs other related duties as assigned
Schedule
Per Diem, Days
Every Other Weekend
Required
HS Diploma or equivalent
Ability to lift more than 25lbs if needed
Preferred
Customer service experience
Electronic Medical Record (EMR) experience, preferably EPIC
Relevant Experience
Minimum of 1+ years of experience in Patient Access, Medical Office, Health Insurance or relevant area.
About Us At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
Morristown Medical Center, Morristown, NJ
Overlook Medical Center, Summit, NJ
Newton Medical Center, Newton, NJ
Chilton Medical Center, Pompton Plains, NJ
Hackettstown Medical Center, Hackettstown, NJ
Goryeb Children's Hospital, Morristown, NJ
CentraState Healthcare System, Freehold, NJ
Atlantic Home Care and Hospice
Atlantic Mobile Health
Atlantic Rehabilitation
We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.
We Have Received Awards And Recognition For The Services We Have Provided To Our Patients, Team Members And Communities. Below Are Just a Few Of Our Accolades
100 Best Companies to Work For ® and FORTUNE® magazine for 15 years
Best Places to Work in Healthcare - Modern Healthcare
150 Top Places to work in Healthcare - Becker's Healthcare
100 Accountable Care Organizations to Know - Becker's Hospital Review
Best Employers for Workers over 50 - AARP
Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine
One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
Official Health Care Partner of the New York Jets
NJ Sustainable Business
Located in Pompton Plains, New Jersey, Chilton Medical Center has been ranked the top mid-sized hospital in NJ for six years in a row, according to Castle Connolly. The Leapfrog Group gave us an "A" Hospital Safety Grade and we've received the Lifeline Bronze Receiving Quality Achievement Award from the American Heart Association. In addition, The Joint Commission recognized us as a Primary Stroke Center. We were awarded the American Heart Association/American Stroke Association’s Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite. We achieved Magnet® recognition from the American Nurses Credentialing Center. ANCC’s Magnet Recognition Program® identifies superior quality in nursing care and is the highest national honor for nursing excellence.
Team Member Benefits Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance.
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance
Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO STATEMENT
Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
Seniority level
Entry level
Employment type
Part-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
#J-18808-Ljbffr