Enterprise Lighting, LTD
Lighting Controls Field Service Technician
Enterprise Lighting, LTD, Waukesha, Wisconsin, United States, 53188
Lighting Controls Field Service Technician
Enterprise Lighting & Control is hiring a Lighting Controls Field Service Technician to join our team. As the recognized leader in commercial, industrial, and institutional lighting in Wisconsin and Upper Michigan, Enterprise is experiencing rapid growth in a dynamic market and has an immediate need to expand our Service and Support team.
Essential Duties and Responsibilities
Configure software and hardware to control lighting systems according to project requirements and the approved sequence of operations.
Diagnose and resolve technical issues with existing systems and perform preventative maintenance to ensure functionality.
Provide technical assistance, user training, and general support to clients and colleagues to ensure proficiency with the installed systems.
Work with electrical contractors, facility managers, and other stakeholders to ensure proper installation and integration of lighting control systems.
Create and maintain field reports.
Recommend potential service enhancements or modifications for system improvements.
80% jobsite work/travel; primarily Central and Northern Wisconsin with occasional work in the Michigan Upper Peninsula. 20% home office time for scheduling, reporting, and customer follow‑up.
Other related duties as assigned.
Required Skills & Qualifications
Understanding of electrical concepts (voltage, current, relays), IT networking, and the hardware and software components of lighting control systems.
Ability to interpret electrical plans, wiring diagrams, and lighting RCPs.
Regular computer use, including navigating Graphical User Interfaces (GUIs) for software applications.
Strong focus on customer satisfaction with excellent interpersonal and communication skills for interacting with clients, contractors, and internal teams, both in person and in writing.
Effective problem‑solving techniques for troubleshooting complex technical issues.
Ability to resolve conflicts under pressure with consideration and understanding.
A high level of self‑accountability, attention to detail, and overall work ethic.
Key Attributes
The ability to work effectively and manage tasks independently.
Eagerness to learn new technologies and stay updated on evolving industry trends and product offerings.
Benefits include:
Paid Holidays
Paid Vacation
Paid Birthday
Health, Dental, Vision, Life, Long Term Disability Insurance
401(k) Profit Sharing Plan
Hybrid Work Schedule
Email cover letter and resume to: dhodges@enterpriselighting.com
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Architecture and Planning
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Essential Duties and Responsibilities
Configure software and hardware to control lighting systems according to project requirements and the approved sequence of operations.
Diagnose and resolve technical issues with existing systems and perform preventative maintenance to ensure functionality.
Provide technical assistance, user training, and general support to clients and colleagues to ensure proficiency with the installed systems.
Work with electrical contractors, facility managers, and other stakeholders to ensure proper installation and integration of lighting control systems.
Create and maintain field reports.
Recommend potential service enhancements or modifications for system improvements.
80% jobsite work/travel; primarily Central and Northern Wisconsin with occasional work in the Michigan Upper Peninsula. 20% home office time for scheduling, reporting, and customer follow‑up.
Other related duties as assigned.
Required Skills & Qualifications
Understanding of electrical concepts (voltage, current, relays), IT networking, and the hardware and software components of lighting control systems.
Ability to interpret electrical plans, wiring diagrams, and lighting RCPs.
Regular computer use, including navigating Graphical User Interfaces (GUIs) for software applications.
Strong focus on customer satisfaction with excellent interpersonal and communication skills for interacting with clients, contractors, and internal teams, both in person and in writing.
Effective problem‑solving techniques for troubleshooting complex technical issues.
Ability to resolve conflicts under pressure with consideration and understanding.
A high level of self‑accountability, attention to detail, and overall work ethic.
Key Attributes
The ability to work effectively and manage tasks independently.
Eagerness to learn new technologies and stay updated on evolving industry trends and product offerings.
Benefits include:
Paid Holidays
Paid Vacation
Paid Birthday
Health, Dental, Vision, Life, Long Term Disability Insurance
401(k) Profit Sharing Plan
Hybrid Work Schedule
Email cover letter and resume to: dhodges@enterpriselighting.com
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Architecture and Planning
#J-18808-Ljbffr