Senior Technical Support Engineer — Remote, Elevate IT Ops

A leading IT solutions provider is seeking a Senior Technical Support Engineer to enhance customer satisfaction through advanced troubleshooting and mentorship within the Customer Experience team. This role involves collaboration with Engineering, optimizing support workflows, and a commitment to customer advocacy. Ideal candidates have 3+ years in technical support, expertise in managing operating systems, strong communication skills, and proficiency in tools like PowerShell and Zendesk. Competitive compensation package including benefits and flexible PTO is offered. #J-18808-Ljbffr