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The JOY FM

Business Analyst

The JOY FM, Florida, New York, United States

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Description Objective: The Business Analyst will play a key role in supporting the church’s ongoing data initiatives by assisting with the documentation of existing applications and data sources. This work will contribute directly to the creation of a comprehensive data warehouse, improving data accessibility and decision‑making. In addition, this position will partner with the finance team to facilitate the adoption and integration of Copilot tools, helping to drive efficiency and enhance workflow processes throughout the ministry.

Key Responsibilities

Document existing applications and data sources to support the development of a unified data warehouse

Collaborate with IT and other ministry teams to gather and analyze system requirements for improved data accessibility

Assist in integrating Copilot tools within ministry workflows to enhance efficiency and streamline processes

Develop and maintain clear, comprehensive documentation to ensure system transparency and continuity

Support the creation of training resources and facilitate knowledge sharing for new technology adoption across ministries

Participate in process reviews to identify opportunities for workflow optimization and recommend actionable improvements

Ensure the accuracy and consistency of data sources used for reporting and analytics purposes

Maintain up‑to‑date documentation for compliance and audit needs, adhering to organizational standards

Partner with IT and Data teams to translate ministry and operational needs into data requirements for the centralized data warehouse

Capture data definitions, business rules and critical metrics required for warehouse development

Assist with data validation, testing and quality checks to ensure accurate reporting and analytics

Create or help create training materials and conduct training sessions for IT deliverables

Qualifications Competencies

Model The Church of Eleven22® mission, vision and core values

Ability to maintain strict confidentiality

Ability to adapt to change

Strong, proactive communication skills

Analytical thinking and problem‑solving skills

Attention to detail—especially in data documentation and review

Strong organizational and time management abilities

Ability to translate complex technical information for non‑technical audiences

Collaboration and teamwork, particularly across ministries

Proficiency in data visualization and reporting tools

Experience with process mapping and workflow optimization

Initiative in identifying areas for process improvement

Flexibility to adapt to shifting project priorities and timelines

Commitment to ongoing professional development, especially in technology and data management trends

Familiarity with change management strategies

Ability to facilitate and lead meetings or training sessions

Education and Experience

Bachelor’s degree in business, Information Systems, Data Analytics or a related field preferred

2–4 years of experience in business analysis, data analysis or a similar role

Exposure to automation tools or AI platforms (e.g., Microsoft Copilot) preferred

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