Excis Compliance
Information Technology Support Technician
Excis Compliance, Arlington, Texas, United States, 76000
Senior IT‑Recruiter at Excis Compliance Ltd.
WE’RE HIRING FOR A MAJOR GLOBAL SPORTING EVENT!
Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for proactive and highly skilled IT Support Technicians for a critical role at the heart of global broadcast operations. This is a unique opportunity to support mission‑critical technology for the largest sporting tournament in the world, working within a 24/7 operational nerve centre.
Client in 190+ countries
We foster an open, friendly, and supportive growth‑oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
Start your journey with Excis on this exciting and demanding project!
About the Role We are seeking enthusiastic, dynamic, and highly motivated IT Support Technicians to join a global technology delivery team supporting Lenovo technology operations during the largest sporting tournament in the world.
This is a once‑in‑a‑lifetime opportunity to work behind the scenes of a major international event, ensuring mission‑critical technology operates flawlessly in fast‑paced, high‑pressure environments.
You will be part of an international team delivering on‑site IT support, troubleshooting hardware and software, and helping ensure seamless operations across stadiums, media centres, and event facilities.
Key Responsibilities
Provide on‑site IT support for Lenovo hardware and associated technologies during the tournament
Install, configure, and support laptops, desktops, monitors, printers, and peripherals
Support networking and end‑user devices
Perform break/fix troubleshooting under time‑critical conditions
Support event operations teams, media, and technical staff
Follow defined incident, escalation, and change procedures
Assist with pre‑event setup, live event operations, and post‑event decommissioning
Work collaboratively with international teams, vendors, and stakeholders
Maintain professionalism and excellent customer service at all times
Required Skills & Experience
Proven experience in IT support / desktop support / field engineering
Strong understanding of basic networking concepts and hardware troubleshooting
Hands‑on experience with Lenovo hardware (or equivalent enterprise devices) preferred
Ability to diagnose and resolve issues quickly under pressure
Strong communication skills and a customer‑focused mindset
Comfortable working in busy, high‑energy environments
Willingness to work flexible hours, including evenings, weekends, and match days
Enthusiastic and proactive, calm, reliable and adaptable in high‑pressure situations
Team‑oriented with a positive, can‑do attitude
Passionate about technology and live events, excited by the opportunity to support a world‑class sporting event
Eligibility & Availability
Legal right to work in the host country/location
Ability to travel to assigned host cities if required
Availability during the major global sporting event
Prior experience working on large events or global deployments is a strong advantage
What We Offer
Opportunity to work on the biggest sporting event in the world
Hands‑on experience with Lenovo enterprise technology
Exposure to global operations and international teams
Competitive event‑based compensation
A unique addition to your professional portfolio and CV
How to Apply
Submit a brief summary of relevant IT experience
Seniority level Associate
Employment type Full‑time
Job function Information Technology
Industries IT System Operations and Maintenance
#J-18808-Ljbffr
WE’RE HIRING FOR A MAJOR GLOBAL SPORTING EVENT!
Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for proactive and highly skilled IT Support Technicians for a critical role at the heart of global broadcast operations. This is a unique opportunity to support mission‑critical technology for the largest sporting tournament in the world, working within a 24/7 operational nerve centre.
Client in 190+ countries
We foster an open, friendly, and supportive growth‑oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
Start your journey with Excis on this exciting and demanding project!
About the Role We are seeking enthusiastic, dynamic, and highly motivated IT Support Technicians to join a global technology delivery team supporting Lenovo technology operations during the largest sporting tournament in the world.
This is a once‑in‑a‑lifetime opportunity to work behind the scenes of a major international event, ensuring mission‑critical technology operates flawlessly in fast‑paced, high‑pressure environments.
You will be part of an international team delivering on‑site IT support, troubleshooting hardware and software, and helping ensure seamless operations across stadiums, media centres, and event facilities.
Key Responsibilities
Provide on‑site IT support for Lenovo hardware and associated technologies during the tournament
Install, configure, and support laptops, desktops, monitors, printers, and peripherals
Support networking and end‑user devices
Perform break/fix troubleshooting under time‑critical conditions
Support event operations teams, media, and technical staff
Follow defined incident, escalation, and change procedures
Assist with pre‑event setup, live event operations, and post‑event decommissioning
Work collaboratively with international teams, vendors, and stakeholders
Maintain professionalism and excellent customer service at all times
Required Skills & Experience
Proven experience in IT support / desktop support / field engineering
Strong understanding of basic networking concepts and hardware troubleshooting
Hands‑on experience with Lenovo hardware (or equivalent enterprise devices) preferred
Ability to diagnose and resolve issues quickly under pressure
Strong communication skills and a customer‑focused mindset
Comfortable working in busy, high‑energy environments
Willingness to work flexible hours, including evenings, weekends, and match days
Enthusiastic and proactive, calm, reliable and adaptable in high‑pressure situations
Team‑oriented with a positive, can‑do attitude
Passionate about technology and live events, excited by the opportunity to support a world‑class sporting event
Eligibility & Availability
Legal right to work in the host country/location
Ability to travel to assigned host cities if required
Availability during the major global sporting event
Prior experience working on large events or global deployments is a strong advantage
What We Offer
Opportunity to work on the biggest sporting event in the world
Hands‑on experience with Lenovo enterprise technology
Exposure to global operations and international teams
Competitive event‑based compensation
A unique addition to your professional portfolio and CV
How to Apply
Submit a brief summary of relevant IT experience
Seniority level Associate
Employment type Full‑time
Job function Information Technology
Industries IT System Operations and Maintenance
#J-18808-Ljbffr