24/7 IT Support Specialist — Remote Troubleshooting

A leading IT services company in Birmingham, AL is seeking a Technical Support Specialist to manage inbound IT incidents and provide high-quality customer support. The role includes monitoring systems and resolving Level 1 issues while working with a team. Candidates must possess strong communication and interpersonal skills, along with formal IT-related education or equivalent experience. Full-time position offering competitive pay and comprehensive benefits. #J-18808-Ljbffr