California Franchise Tax Board
Tax Technician (Permanent Intermittent)
California Franchise Tax Board, Sacramento, California, United States, 95828
Tax Technician (Permanent Intermittent)
California Franchise Tax Board
Pay Range:
$3,558.00 – $4,457.00 per hour for Classification A; $4,017.00 – $5,032.00 per hour for Classification B.
Location:
Sacramento County, Hybrid telework (partial remote).
Job Type:
Permanent Intermittent – 1,500 hours per availability cycle.
Responsibilities This position supports day‑to‑day enforcement operations for the Franchise Tax Board and the California Tax Education Council (CTEC).
Interface regularly with tax professionals and CTEC members via in‑person meetings, phone calls, and email.
Maintain and enhance cooperation and communication with CTEC, ensuring compliance with the Tax Preparer Act, §§ 22250‑22259.
Identify unregistered tax preparers and provide education on preparer requirements.
Assist with the MyFTB tax professional verification process, verifying credentials and online account relationships.
Travel within California as needed, typically within a 1‑2‑week period.
Qualifications Applicants must meet minimum qualifications and demonstrate desirable skills listed below:
Knowledge of Personal Income Tax (PIT) laws, policies, and procedures.
Familiarity with FTB systems: Integrated Non‑Filer Compliance (INC), Taxpayer Information (TI), Taxpayer Folder (TPF), Case Management (CM), Accounts Receivable Collection System (ARCS), Lexis‑Nexis, DMV, and related applications.
Proficient in Microsoft Office (Outlook, Word, Excel, pivot tables).
Experience working in a contact center or business area with an Automatic Call Distribution (ACD) line.
Strong organizational, time‑management, flexible decision‑making, and research skills.
Excellent interpersonal, written, and verbal communication abilities.
Analytical skills: ability to analyze information and derive well‑documented conclusions.
Capacity to work independently, manage multiple assignments, and shift priorities to meet deadlines.
Travel may be required January–June throughout California.
Contact Information Human Resources: (916) 845‑3608 melee@ftb.ca.gov
Hiring Unit: Ming Mei / FDHT, (916) 845‑2870
EEO Contact: (916) 845‑2860 EEO Office, California Relay Service: 1‑800‑735‑2929 (TTY), 1‑800‑735‑2922 (Voice)
Final Filing Date: 1/19/2026
All qualified applicants are encouraged to apply. Applicants who require reasonable accommodations may contact the interview scheduler at the time of scheduling.
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Pay Range:
$3,558.00 – $4,457.00 per hour for Classification A; $4,017.00 – $5,032.00 per hour for Classification B.
Location:
Sacramento County, Hybrid telework (partial remote).
Job Type:
Permanent Intermittent – 1,500 hours per availability cycle.
Responsibilities This position supports day‑to‑day enforcement operations for the Franchise Tax Board and the California Tax Education Council (CTEC).
Interface regularly with tax professionals and CTEC members via in‑person meetings, phone calls, and email.
Maintain and enhance cooperation and communication with CTEC, ensuring compliance with the Tax Preparer Act, §§ 22250‑22259.
Identify unregistered tax preparers and provide education on preparer requirements.
Assist with the MyFTB tax professional verification process, verifying credentials and online account relationships.
Travel within California as needed, typically within a 1‑2‑week period.
Qualifications Applicants must meet minimum qualifications and demonstrate desirable skills listed below:
Knowledge of Personal Income Tax (PIT) laws, policies, and procedures.
Familiarity with FTB systems: Integrated Non‑Filer Compliance (INC), Taxpayer Information (TI), Taxpayer Folder (TPF), Case Management (CM), Accounts Receivable Collection System (ARCS), Lexis‑Nexis, DMV, and related applications.
Proficient in Microsoft Office (Outlook, Word, Excel, pivot tables).
Experience working in a contact center or business area with an Automatic Call Distribution (ACD) line.
Strong organizational, time‑management, flexible decision‑making, and research skills.
Excellent interpersonal, written, and verbal communication abilities.
Analytical skills: ability to analyze information and derive well‑documented conclusions.
Capacity to work independently, manage multiple assignments, and shift priorities to meet deadlines.
Travel may be required January–June throughout California.
Contact Information Human Resources: (916) 845‑3608 melee@ftb.ca.gov
Hiring Unit: Ming Mei / FDHT, (916) 845‑2870
EEO Contact: (916) 845‑2860 EEO Office, California Relay Service: 1‑800‑735‑2929 (TTY), 1‑800‑735‑2922 (Voice)
Final Filing Date: 1/19/2026
All qualified applicants are encouraged to apply. Applicants who require reasonable accommodations may contact the interview scheduler at the time of scheduling.
#J-18808-Ljbffr