Georgia Tech
House Manager - Patron & Event Services Assistant (Part Time)
Georgia Tech, Atlanta, Georgia, United States, 30383
Job Summary
Serve as the primary point of contact for patron and lobby operations when the Patron & Event Services Coordinator is not present. This position will interact on a regular basis with Patrons, students, faculty, and staff. This position typically will advise and counsel venue rental clients and patrons. This position will supervise staff and student ushers.
Responsibilities
Supervise staff ushers, student assistants, and volunteers to facilitate all public aspects of the event, including opening of event space, safe passage of attendees, conduct and experience of attendees, and secure closing of the space at the conclusion of the event.
Coordinate security, event services, hospitality, and custodial for performances, meetings, conferences, and other events at the Ferst Center or hosted by the Office of the Arts.
Assist in the coordination of front-of-the-house logistics for Office of the Arts events and events held in the Ferst Center as assigned by the Patron & Event Services Coordinator.
Carry out house management procedures and policies at events to ensure the efficient and safe process of patrons attending events.
Ensure lobby equipment is set up per event requirements and restored following each event.
Assist in the coordination of, facilitate sales for concessions, and merchandise at events.
Assist the box office as needed and as requested by the Box Office Coordinator.
Assist with the training of staff, students, and volunteer ushers.
Perform other duties as assigned
Required Qualifications
Educational Requirements: High School Diploma, GED Certificate, or Vocational School Diploma
Other Required Qualifications: This job will require standing for long periods and handling of average-weight objects up to 50 pounds.
Required Experience: One to two years of job-related experience
Preferred Qualifications
Additional Preferred Qualifications: Preferred skills include familiarity with event-related software, ability to communicate and interact within multicultural groups, familiarity with fire code for public venues, and training in basic first aid and AED defibrillator use.
Preferred Educational Qualifications: Technical Diploma, associate degree, or two years of college coursework
Knowledge, Skills & Abilities
Skills: This job requires skills in office-related computer systems and applications; excellent written, verbal, and interpersonal skills; and excellent customer service skills.
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Responsibilities
Supervise staff ushers, student assistants, and volunteers to facilitate all public aspects of the event, including opening of event space, safe passage of attendees, conduct and experience of attendees, and secure closing of the space at the conclusion of the event.
Coordinate security, event services, hospitality, and custodial for performances, meetings, conferences, and other events at the Ferst Center or hosted by the Office of the Arts.
Assist in the coordination of front-of-the-house logistics for Office of the Arts events and events held in the Ferst Center as assigned by the Patron & Event Services Coordinator.
Carry out house management procedures and policies at events to ensure the efficient and safe process of patrons attending events.
Ensure lobby equipment is set up per event requirements and restored following each event.
Assist in the coordination of, facilitate sales for concessions, and merchandise at events.
Assist the box office as needed and as requested by the Box Office Coordinator.
Assist with the training of staff, students, and volunteer ushers.
Perform other duties as assigned
Required Qualifications
Educational Requirements: High School Diploma, GED Certificate, or Vocational School Diploma
Other Required Qualifications: This job will require standing for long periods and handling of average-weight objects up to 50 pounds.
Required Experience: One to two years of job-related experience
Preferred Qualifications
Additional Preferred Qualifications: Preferred skills include familiarity with event-related software, ability to communicate and interact within multicultural groups, familiarity with fire code for public venues, and training in basic first aid and AED defibrillator use.
Preferred Educational Qualifications: Technical Diploma, associate degree, or two years of college coursework
Knowledge, Skills & Abilities
Skills: This job requires skills in office-related computer systems and applications; excellent written, verbal, and interpersonal skills; and excellent customer service skills.
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