Andersen Corporation
RbA Accounting & Finance Coordinator
Andersen Corporation, Jessup, Maryland, United States, 20794
Job Overview
Give ensure accuracy in payments received from homeowners as well as payments to our subcontracting partners. They are responsible for eliminating discrepancies and ensuring timely collection of unpaid balances. Company Summary
Andersen, a leading window & door company, sees possibility everywhere, every day and in everything we do. We aim to empower our employees, strengthen communities, and create healthier, happier places to live. Our portfolio of brands—Andersen Windows & Doors, Renewal by Andersen, and Fenetres MQ—serves customers across residential, home improvement, and light commercial building sectors. Position Responsibilities
Accountable for managing AR with a focus on minimizing bad debt expense while ensuring high levels of homeowner satisfaction and maintaining lowest level of AR possible at all times. Enters payments from homeowners & enters labor payments to our partners. Makes decisions on collections and works with managers on escalated cases involving final demand letters, property liens, etc. Responsible for managing and auditing accounts and access to 3rd party finance lender portals and admin payment portal. Maintains and reviews key performance indicators (KPI). Audit and investigate as appropriate. Support and document implementation of process changes. Cross‑training and assisting in other areas of the business as decided by supervisor. Investigates and resolves discrepancies involved with payments, refunds, financing, and business adjustments. Responsible for training of all team members in retail location for process payments in portals and Salesforce. Maintain training documentation for successful onboarding of new team members. Serve as POC for Corporate communications and partnering related to payments process at location. Other projects as assigned. Minimum Qualifications
High school diploma or equivalent plus a minimum of 1 year Accounting/Finance experience. Advanced phone etiquette including qualified talk tracks involved in escalated collection calls with homeowners. Advanced word processing and spreadsheet skills. Demonstrates ability to work and contribute in a team environment. Strong verbal and writing skills. Customer orientation. Flexibility & positive outlook. Negotiation skills. Detail orientation. Salary Information
Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Successful candidates are expected to earn $26.90 - $39.00 per hour plus incentive. Culture and Benefits
401(k) Plan, Employer Fixed Contributions & Company Matching Profit Sharing Medical, Dental and Vision Coverage Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA) Life Insurance Paid Time Off & Paid Holidays Paid Maternity Leave & Paid Parental Leave Career Growth Planning & Nationwide Career Opportunities Profit sharing target of $3,500 per eligible employee in 2025, paid quarterly. EEO Statement
Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws.
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Give ensure accuracy in payments received from homeowners as well as payments to our subcontracting partners. They are responsible for eliminating discrepancies and ensuring timely collection of unpaid balances. Company Summary
Andersen, a leading window & door company, sees possibility everywhere, every day and in everything we do. We aim to empower our employees, strengthen communities, and create healthier, happier places to live. Our portfolio of brands—Andersen Windows & Doors, Renewal by Andersen, and Fenetres MQ—serves customers across residential, home improvement, and light commercial building sectors. Position Responsibilities
Accountable for managing AR with a focus on minimizing bad debt expense while ensuring high levels of homeowner satisfaction and maintaining lowest level of AR possible at all times. Enters payments from homeowners & enters labor payments to our partners. Makes decisions on collections and works with managers on escalated cases involving final demand letters, property liens, etc. Responsible for managing and auditing accounts and access to 3rd party finance lender portals and admin payment portal. Maintains and reviews key performance indicators (KPI). Audit and investigate as appropriate. Support and document implementation of process changes. Cross‑training and assisting in other areas of the business as decided by supervisor. Investigates and resolves discrepancies involved with payments, refunds, financing, and business adjustments. Responsible for training of all team members in retail location for process payments in portals and Salesforce. Maintain training documentation for successful onboarding of new team members. Serve as POC for Corporate communications and partnering related to payments process at location. Other projects as assigned. Minimum Qualifications
High school diploma or equivalent plus a minimum of 1 year Accounting/Finance experience. Advanced phone etiquette including qualified talk tracks involved in escalated collection calls with homeowners. Advanced word processing and spreadsheet skills. Demonstrates ability to work and contribute in a team environment. Strong verbal and writing skills. Customer orientation. Flexibility & positive outlook. Negotiation skills. Detail orientation. Salary Information
Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Successful candidates are expected to earn $26.90 - $39.00 per hour plus incentive. Culture and Benefits
401(k) Plan, Employer Fixed Contributions & Company Matching Profit Sharing Medical, Dental and Vision Coverage Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA) Life Insurance Paid Time Off & Paid Holidays Paid Maternity Leave & Paid Parental Leave Career Growth Planning & Nationwide Career Opportunities Profit sharing target of $3,500 per eligible employee in 2025, paid quarterly. EEO Statement
Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws.
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