TEKsystems
Description
This is a 2nd shift 10 AM - 10 PM shift. A-side Sunday, Monday, Tuesday, every other Wednesday. This role is on site.
TEKsystems is looking for a network operations center (NOC) support technician for their Midstream OT support team (OTRC). Previous experience within a NOC, and Cisco Routing and Switching experience are required. Experience with Network Monitoring tools like Solar Winds and ITSM/ticketing systems like ServiceNow are also requirements. Staff must possess excellent communication skills as they will work directly with non‑technical business clients and field / system / network engineers that work in oil and gas facilities / field offices. Experience with system administration is a plus. The staff must be proactive, self‑starting, and able to work with minimum supervision.
The OTRC Tier 1 - OT NOC Administrator serves as the first line of defense for Operational Technology (OT) systems, providing real‑time monitoring, incident response, and basic troubleshooting. This role ensures system availability and performance while escalating complex issues to Tier 2 or engineering teams. Candidate will understand how to use ticketing systems, understand information displayed in red light/green light dashboards, and follow documented troubleshooting processes. Typical tasks include verifying power to network devices, engaging carriers for circuit support, verifying service is fully restored and escalating to higher tiers as needed. A general understanding of network topologies is required.
Key Responsibilities Monitoring & Incident Response
Continuously monitor OT systems (SCADA, PLCs, HMIs, and related infrastructure) using established tools
Respond promptly to alarms, alerts, and incidents within defined SLAs
Perform initial troubleshooting to resolve common technical issues and minimize downtime
System/Network & Application Support
Provide basic support for OT servers/network and applications, including patching and performance checks
Assist with routine maintenance tasks to ensure system health
Documentation & Reporting
Maintain accurate records of incidents, actions taken, and resolutions
Update operational documentation and procedures as needed
Generate routine reports on OT system performance and availability
Escalation & Collaboration
Escalate unresolved or complex issues to Tier 2 or engineering teams following established protocols
Collaborate with cross‑functional teams to implement changes and enhancements
Additional Skills & Qualifications Qualifications
Associate's degree or equivalent experience in a technical field (e.g., Computer Science, Electrical Engineering)
Experience in a Network Operations Center (NOC) or similar environment, preferably with OT systems
Proficiency with monitoring and alerting tools
Strong understanding of networking (TCP/IP, VLANs, routing, switching)
Familiarity with Windows Server administration is a plus
Effective communication and teamwork skills
Willingness to work rotational shifts (nights, weekends, holidays)
Industry certifications (CompTIA Network+, CCNA, ISA/IEC 62443) are a plus
Job Type & Location This is a Contract position based out of San Antonio, TX.
Pay and Benefits The pay range for this position is $35.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in San Antonio, TX.
Application Deadline This position is anticipated to close on Jan 16, 2026.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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TEKsystems is looking for a network operations center (NOC) support technician for their Midstream OT support team (OTRC). Previous experience within a NOC, and Cisco Routing and Switching experience are required. Experience with Network Monitoring tools like Solar Winds and ITSM/ticketing systems like ServiceNow are also requirements. Staff must possess excellent communication skills as they will work directly with non‑technical business clients and field / system / network engineers that work in oil and gas facilities / field offices. Experience with system administration is a plus. The staff must be proactive, self‑starting, and able to work with minimum supervision.
The OTRC Tier 1 - OT NOC Administrator serves as the first line of defense for Operational Technology (OT) systems, providing real‑time monitoring, incident response, and basic troubleshooting. This role ensures system availability and performance while escalating complex issues to Tier 2 or engineering teams. Candidate will understand how to use ticketing systems, understand information displayed in red light/green light dashboards, and follow documented troubleshooting processes. Typical tasks include verifying power to network devices, engaging carriers for circuit support, verifying service is fully restored and escalating to higher tiers as needed. A general understanding of network topologies is required.
Key Responsibilities Monitoring & Incident Response
Continuously monitor OT systems (SCADA, PLCs, HMIs, and related infrastructure) using established tools
Respond promptly to alarms, alerts, and incidents within defined SLAs
Perform initial troubleshooting to resolve common technical issues and minimize downtime
System/Network & Application Support
Provide basic support for OT servers/network and applications, including patching and performance checks
Assist with routine maintenance tasks to ensure system health
Documentation & Reporting
Maintain accurate records of incidents, actions taken, and resolutions
Update operational documentation and procedures as needed
Generate routine reports on OT system performance and availability
Escalation & Collaboration
Escalate unresolved or complex issues to Tier 2 or engineering teams following established protocols
Collaborate with cross‑functional teams to implement changes and enhancements
Additional Skills & Qualifications Qualifications
Associate's degree or equivalent experience in a technical field (e.g., Computer Science, Electrical Engineering)
Experience in a Network Operations Center (NOC) or similar environment, preferably with OT systems
Proficiency with monitoring and alerting tools
Strong understanding of networking (TCP/IP, VLANs, routing, switching)
Familiarity with Windows Server administration is a plus
Effective communication and teamwork skills
Willingness to work rotational shifts (nights, weekends, holidays)
Industry certifications (CompTIA Network+, CCNA, ISA/IEC 62443) are a plus
Job Type & Location This is a Contract position based out of San Antonio, TX.
Pay and Benefits The pay range for this position is $35.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in San Antonio, TX.
Application Deadline This position is anticipated to close on Jan 16, 2026.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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