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Hammer Residences, Inc.

Contracted Case Manager

Hammer Residences, Inc., Saint Paul, Minnesota, United States

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Position Title:

Case Manager

Department:

Case Management

Grade Range/Job Status:

Full Time/Non-Exempt - Hourly

Reporting Relationship:

Lead Case Manager

Supervisory Responsibilities:

NA

Typical Schedule:

Primarily M-F Days. Must occasionally be willing and able to work flexible hours/days, reflective of the dynamic schedule of the organization.

Position Summary The Case Manager provides service coordination to individuals with various disabilities, needs, and backgrounds. The Case Manager is vital to helping people with disabilities and their families find their way through the social services system while promoting self-determination and a person-centered approach. Hammer Case Management provides services contracted with Hennepin County for people receiving disability services through CADI, BI, and DD programs. Individuals the case manager supports may live with mental health needs, physical health conditions, brain injuries, developmental disabilities, or neurodevelopmental disabilities. Many individuals supported by Hammer Case Managers have a combination of many needs and a variety of skills and preferences that make them unique and impact service planning. All employees are expected to center, model and champion Hammer’s core values: Person-Centered, Relational, Opportunistic and Stewardship in order to provide people with intellectual and other disabilities, the opportunity to live life to its fullest.

Primary Duties and Responsibilities 1. Service Coordination

Take person-centered approach to identify the needs and preferences of individuals on your caseload

Find resources to meet the unique needs of each individual

Complete referrals for services

Ensure services are not duplicated

Maintain regular contact with providers to ensure quality service delivery

Manage payment authorization for service providers

2. Support Plan Development and Maintenance

Identify goals, needs, and preferences of the individual

Develop annual support plan that integrates all necessary policy components

Update plan as necessary throughout the year

3. Advocacy

Promote health, safety, and well-being

Encourage independence and respect the right for individuals to take risks

Assist individuals in expressing their preferences and having their voice heard

4. In-person Home Visits

Maintain a minimum of two in-person visits annually with all individuals, either in their home or other community locations

Must be willing to drive throughout the greater Twin Cities and occasional travel throughout the state

5. Documentation

Document case notes in electronic record system

Maintain case notes for all work throughout the day

Must include a detailed, subjective narrative of all tasks completed

Include precise time of each completed task to allow for necessary billing of work

Ensure integrity in all documentation completed

Requirements Essential Knowledge and Qualifications

Bachelor’s degree in human services related field, required by DHS

Experience in disability services preferred

Experience working with mental health, preferred for CADI case management

Ability to demonstrate patience with individuals experiencing difficult circumstances

Must have a reliable vehicle and adequate driving record as this position requires travel to in-person visits at client homes

Proficiency with Microsoft Office Products (Word, Excel, Outlook)

Ability to maintain tracking systems for multiple tasks to meet varying deadlines

Excellent written and verbal communication, with clients and other professionals

Flexibility to adapt to frequent process changes

Self-motivation to complete tasks independently

Willingness to ask questions

Experience, ability, and commitment to working with individuals and teams that are mixed across lines of difference such as race, gender-identity, sexual orientation, religion, ability, age, class, and immigrant status. This job description assigns essential functions. It does not restrict the tasks an individual in this position might be asked to perform or all qualifications that may be required currently or in the future.

Benefits

401 (k)

Paid Time Off

Health Insurance (30 hours and above)

Dental Insurance (30 hours and above)

Vision Insurance (20 hours and above)

Life Insurance

Paid Training

Tuition Reimbursement

Disability Insurance

Wellness Program

Employee Assistance Program

Parental Leave

Referral ProgramHealth Savings Account

Flexible Savings Account

Access to Employee Success Coach who assists employees within their first year of employment.

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