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Fintech

Learning & Development Manager

Fintech, Tampa, Florida, us, 33646

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Learning & Development Manager – Fintech, Tampa, FL Fintech’s Learning & Development Manager role provides for company growth by assessing, prioritizing, developing, leading, implementing, and sourcing company development programs that meet ONE Fintech’s company vision and KPIs. This position will help to achieve the goal of our expansion of a learning organization with a strong focus on AI literacy throughout the organization. The Learning & Development Manager partners with department leaders and L&D AI tools/external vendors to create impactful learning experiences that drive Fintech learning engagement, concept application and continuous process improvement.

Essentials Functions

In conjunction with AI IT/Ops team, develop and execute an enterprise AI learning strategy aligned with organizational objectives.

Builds relationships with managers, supporting them through talent development as they build and develop their teams.

Leads the implementation of career development strategy in conjunction with departmental management, by adoption of the career matrix in all departments.

Responsible for Fintech’s Developmental Training Program.

Launches and manages Fintech’s mentorship program.

Researches and recommends learning and development content through partnerships, technologies, and internal AI design. Sets the annual training schedule of compliance related training including cybersecurity, harassment, ethics training (and AI).

Coordinates and hosts company-wide online sessions for new hire and existing employee learning.

Assists with onboarding all new hires.

Develops company specific e‑learning modules, workshops, and blended learning solutions.

Establishes and maintains Master Training Files and Records as controlled documents, readily retrievable for SOCI and SOCII, or other compliance audits. Prepares for and participates in third‑party audits involving training and qualification records.

Ability to learn and utilize à‑la‑carte (AI) training and development software and administer to employees. Consolidates data for tracking to annual Training Plan.

Ability to manage LMS system to SOC II standards.

Runs statistical analysis and applies knowledge to fulfill training.

Creates and reports on quarterly Training KPIs that are meaningful to our business.

Manages training vendor relationships.

As an HR team member, pitches in as a generalist during peak times or acquisitions to accomplish company objectives.

Qualifications

Bachelor’s degree in Business, L&D, I/O or HR related field and/or 5 years successful experience training in business environments.

Knowledge and successful experience in Andragogy.

Management experience.

Solid foundation of AI principles and practical experience in its use.

Understanding of HRIS and LMS.

Mastery of Microsoft Office. Lucent a plus.

Key Skills and Competencies

Excellent communication skills.

Leads through mastery of influencing skills.

Skilled facilitator.

Strong data‑driven analytic skills.

Ability to clearly communicate verbally and in writing.

Ability to master new technologies.

About Fintech For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell goods and services in the retail, hospitality, and alcohol industries. This integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology.

Fintech is a Drug‑Free Workplace. Fintech is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy‑related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Fintech’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. We E‑Verify.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Human Resources

Salary: $130,000.00 – $156,000.00 (as of 1 day ago)

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