Logo
Cast & Crew

Sales Operations Manager

Cast & Crew, Los Angeles, California, United States, 90079

Save Job

Base pay range $100,000.00/yr - $120,000.00/yr

About Us At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands – Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew

Role Summary This position supports the go-to-market functions by analyzing sales data (financial and operational), equipping the sales teams with tools and resources to effectively engage buyers and close deals, and assisting with efforts to optimize sales systems and processes to improve operational efficiency. The role requires close collaboration with Sales, Marketing, Post-Sales Commercial teams (CRMs, Product Specialists, and Onboarding), Finance, Product, and Payroll Operations teams to enhance forecasting pipeline visibility, execution, and customer experience.

Key Responsibilities

Support the VP, Revenue Operations & Enablement in GTM strategy, recruitment, on-boarding, development, and commercial performance

Develop and implement efficient sales processes and workflows, including account planning and other programs designed to optimize sales performance

Analyze sales data to identify trends, risks, and growth opportunities

Collaborate with cross-functional teams to drive strategic initiatives

Assist with sales forecasting and performance reporting

Manage CRM systems and sales tech stack, including CRM training programs for the commercial team

Maintain and improve CRM data integrity and reporting systems

Lead the implementation and adoption of new sales technologies and tools

Manage sales compensation plans and incentive programs, including tracking revenue attainment against individual goals

Owns sales data and reporting, including pipeline management and monitoring key KPIs and metrics, including ROI on sales initiatives (conferences, sponsorships, sales plays, etc)

Oversee sales territories, account assignments, and commercial rules of engagement

Supports the QBR process for major accounts across the markets

Create and implement pricing and discounting strategies, including a deal review process

Manage the creation and organization of sales enablement materials, which includes rep collateral used in selling situations, training and coaching materials (including commercial onboarding), and sales process and playbook

Required Skills / Experience

3–5 years of professional experience in Revenue Operations, Sales Operations, or a related field.

Strong analytical skills with hands‑on experience using CRM systems

Proven track record optimizing processes and cross‑functional workflows

Comfortable working in a fast‑paced environment with a strong sense of urgency and adaptability

Experience presenting to and communicating with diverse, cross‑functional teams. Capable of crafting messages on behalf of senior executives with the appropriate tone and style

Ability to creatively solve problems with limited input and resources; willing to take a hands‑on approach when needed

Experience supporting strategic initiatives, forecasting, and ongoing tracking of KPI / metrics

Deep GTM business acumen with a strong understanding of the customer journey and internal operational interdependencies that drive execution

Special Work Conditions

Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

Benefits Cast & Crew provides a comprehensive package of employee benefits including Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast & Crew benefits are subject to eligibility requirements.

EEO Statement Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job‑related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non‑discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Analyst, Project Management, and Sales

Industries Entertainment Providers and Financial Services

#J-18808-Ljbffr