Florida One Insurance
Bilingual Customer Service Representative
Florida One Insurance, Palm Bay, Florida, United States, 32905
Join Florida One Insurance as a full‑time Bilingual Customer Service Representative, where you’ll engage directly with customers, solving insurance‑related problems and ensuring a positive experience.
Competitive salary range: $42,600 to $92,000 annually. Benefits include Medical, Dental, Vision, Life Insurance, and Paid Time Off.
Responsibilities
Check emails and voicemails each day.
Assist clients with inquiries about policies, processing changes, and managing claims in both English and Spanish.
Field calls and welcome walk‑in customers.
Collaborate with agents to provide exceptional customer service.
Ensure clients feel informed, supported, and valued.
Qualifications
Strong communication abilities in English and Spanish.
Empathy and compassion for clients in stressful situations.
Problem‑solving skills to resolve issues creatively.
Strong interpersonal skills to build rapport with clients and collaborate with team.
Customer‑centric mindset focused on client satisfaction.
Flexibility and adaptability in a fast‑paced environment.
Benefits
Medical, Dental, Vision, Life Insurance.
Competitive Salary.
Paid Time Off.
Additional Information
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Motor Vehicle Manufacturing
How to Apply If this role aligns with your requirements, submit your application. Good luck!
#J-18808-Ljbffr
Competitive salary range: $42,600 to $92,000 annually. Benefits include Medical, Dental, Vision, Life Insurance, and Paid Time Off.
Responsibilities
Check emails and voicemails each day.
Assist clients with inquiries about policies, processing changes, and managing claims in both English and Spanish.
Field calls and welcome walk‑in customers.
Collaborate with agents to provide exceptional customer service.
Ensure clients feel informed, supported, and valued.
Qualifications
Strong communication abilities in English and Spanish.
Empathy and compassion for clients in stressful situations.
Problem‑solving skills to resolve issues creatively.
Strong interpersonal skills to build rapport with clients and collaborate with team.
Customer‑centric mindset focused on client satisfaction.
Flexibility and adaptability in a fast‑paced environment.
Benefits
Medical, Dental, Vision, Life Insurance.
Competitive Salary.
Paid Time Off.
Additional Information
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Motor Vehicle Manufacturing
How to Apply If this role aligns with your requirements, submit your application. Good luck!
#J-18808-Ljbffr