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Institute for Child & Family Health, Inc.

Case Manager HSPRS

Institute for Child & Family Health, Inc., Los Angeles, California, United States, 90079

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Case Manager Location: Los Angeles, California. Salary: $68,640 annually. Cayuga Centers is hiring immediately.

About Cayuga Centers Cayuga Centers is an accredited non‑profit human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth and families. We have 22 offices across 8 states and serve over 17,000 individuals and families annually.

About The Program And Case Manager Position Our Home Study and Post Release Services (HS/PRS) program is dedicated to making a significant impact on the lives of unaccompanied children (UC) aged 0‑17 ½. Referred through shelters or trusted foster care providers, these children rely on our continuous support throughout their journey from the Office of Refugee Resettlement (ORR) to their parents or sponsors. The Case Manager conducts home studies that assess the safety of the home and suitability of the sponsor before the child is unified, and provides ongoing post‑release services to ensure the child and sponsor thrive in the community.

Responsibilities

Ensure safety for all youth on caseload.

Manage a high‑turnover caseload.

Comply with agency and regulatory policies and procedures.

Coordinate initial intake for each youth.

Conduct home studies.

Coordinate and handle an estimated caseload of 40 youth at any given time (HS and PRS cases).

Contact each child and sponsor within 24 hours of case assignment.

Conduct safety screenings and mental health assessments.

Schedule and confirm necessary services for each youth in their location.

Communicate regularly with the youth and sponsor to address any needs and/or concerns.

Ensure all assessments, reports, and team case notes are current in the hard‑copy file and electronic file.

Ensure each youth is enrolled and attending school.

Respond to client emergencies within or outside of work hours.

Travel throughout the region, and potentially outside of the assigned region, to complete home studies and in‑person case contacts; may be required to travel up to 3 hours for home visits in a personal vehicle.

Required Experience and Qualifications

Bachelor's degree in a relevant behavioral/social science field required.

Experience conducting home studies according to state requirements – required.

Strong professional writing, particularly for assessment reports – required.

Knowledge of local community social services – required.

Experience working with immigrant populations – required.

One to three years of progressive experience in case management – preferred.

Child welfare experience and professional licensure – strongly preferred.

Ability to work in a fast‑paced environment.

Strong skills in Microsoft Office.

Ability to work well with people from many cultures, non‑English speakers, and LGBTQ children.

Bilingual – English/Spanish required. Position requires Spanish speaking, writing, and reading proficiency.

Valid driver's license in a state located within the assigned region and personal, reliable vehicle to conduct home visits – required.

Ability to travel extensively, both via ground and air – required.

Reliable vehicle required to travel to client locations up to 2.5 hours away.

Physical Requirements

Computer work requires sitting at a desk for long periods of time.

Must be able to lift up to 30 pounds.

Time driving and/or taking public transportation to conduct client and family services.

Schedule and Availability

Regular hours entail Monday‑Friday 9 am‑5 pm, business hours. Must be flexible to meet program needs.

Must be available to work afternoons, evenings, and weekends – required.

Why Cayuga Centers?

Certified Great Place to Work.

COA accredited.

Implement best practices and evidence‑based interventions.

Committed to employee professional development and advancement.

We embrace change, innovation and opportunities.

Our diverse workforce acts and leads with human sensitivity and respect.

Large and growing national footprint.

Benefits

120 hours of vacation time; 12 sick days per year.

10 holidays, 3 personal days, medical appointment time.

Medical, dental, and vision insurance.

Pet and legal insurance.

Employee Assistance Program.

FSA, transit, and parking savings accounts.

Supplemental life insurance, critical illness, enhanced short‑term disability benefits.

401(k) match.

Corporate discount program.

Sick leave pool.

Identity protection.

Equal Employment Opportunity Cayuga Centers is an equal‑opportunity employer and does not discriminate against any employee, prospective employee, or applicant on the basis of race, color, creed, hairstyle/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

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