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Institute for Child & Family Health, Inc.

Case Manager - HSPRS

Institute for Child & Family Health, Inc., Arlington, Texas, United States, 76000

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Case Manager - HSPRS

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Institute for Child & Family Health, Inc.

Earn: $64,500 annually

Location: Arlington/Ft. Worth, Texas

About Cayuga Centers Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We operate program offices across 8 states and serve over 10,000 individuals and families annually.

We embrace diversity, equity, inclusion, and belonging, standing firmly against hatred, inequality, bias, and injustice. Our staff receive training, coaching, and resources to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and included.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hairstyle/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

About The Program And Case Manager Position Our Home Study and Post Release Services (HS/PRS) program is dedicated to making a significant impact on the lives of unaccompanied children (UC) aged 0–17½. Referred through shelters or trusted foster care providers, these children rely on our continuous support from the Office of Refugee Resettlement (ORR) to their parents or sponsors.

The Case Manager conducts home studies—assessing the safety of the home and the suitability of the sponsor before the child is unified—with child welfare principles and best practices to ensure the child's well‑being.

Beyond initial placement, the Case Manager provides post‑release services, assessing the child and sponsor’s areas of need, connecting them with resources such as medical care, education, mental health services, and more. The manager monitors placement continuously, ensuring the child's safety and well‑being are maintained.

Responsibilities

Ensure safety for all youth on caseload

Manage a high turnover caseload

Comply with agency and regulatory policies and procedures

Coordinate initial intake for each youth

Conduct home studies

Handle an estimated caseload of 40 youth at any given time (HS and PRS cases)

Contact each child and sponsor within 24 hours of case assignment

Conduct safety screenings and mental health assessments

Coordinate, schedule, and confirm necessary services for each youth

Communicate regularly with the youth and sponsor to address any needs and/or concerns

Ensure all assessments, reports, and team case notes are current in both hardcopy and electronic file

Ensure each youth is enrolled and attending school

Respond to client emergencies within or outside work hours

Travel throughout the region, and potentially outside the assigned region, to complete home studies and in-person case contacts. May be required to travel up to 3 hours for home visits in a personal vehicle

Required Experience

Bachelor's degree in a relevant behavioral or social science field

Experience conducting home studies according to state requirements

Strong professional writing, particularly for assessment reports

Knowledge of local community social services

Experience working with immigrant populations

One to three years of progressive experience in case management (preferred)

Child welfare experience and professional licensure (strongly preferred)

Ability to work in a fast‑paced environment

Strong skills in Microsoft Office

Ability to work well with people from many cultures, non‑English speakers, and LGBTQ children

Bilingual—English/Spanish required. All agency documents and records are in English, therefore English writing proficiency is required. The position itself requires Spanish speaking, writing, and reading proficiency.

Valid driver's license in the assigned region and a personal, reliable vehicle to conduct home visits

Ability to travel extensively, both via ground and air

Reliable vehicle required to travel to client locations up to 2.5 hours away

Physical Requirements

Computer work requires sitting at a desk for long periods of time

Must be able to lift up to 30 pounds

Time driving and/or taking public transportation to conduct client and family services

Schedule

Regular hours: Monday—Friday, 9am—5pm (business hours). Must be flexible to meet program needs.

Must be available to work afternoons, evenings, and weekends.

Why Cayuga Centers?

Certified Great Place to Work ®

COA Accredited

Implementation of best practices and evidence‑based interventions

Commitment to employee professional development and advancement

Embrace change, innovation, and opportunities

Our diverse workforce acts and leads with human sensitivity and respect

Large and growing national footprint

Benefits

120 hours of vacation time; 12 Sick Days per year

10 Holidays, 3 Personal Days, Medical Appointment Time

Medical, dental, and vision insurance

Pet and Legal insurance

Employee Assistance Program

FSA, Transit, and Parking savings accounts

Supplemental life insurance, critical illness, enhanced short‑term disability benefits

401(k) match up to 4%

Corporate Discounts Program

Sick Leave Pool

Identity Protection

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