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athenahealth

Virtual Events Associate

athenahealth, Des Moines, Iowa, United States

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Virtual Events Associate Join athenahealth’s Marketing division as a Virtual Events Associate, where you will play a critical role in seamlessly producing virtual events and webinars that drive meaningful connections with customers and internal teams.

Base Pay Range $54,000 – $92,000 per year, with total rewards including bonuses and equity options.

Job Responsibilities

Support the technical setup, configuration, and execution of multiple virtual events and webinars weekly, ensuring high‑quality streaming and user experience.

Drive complex event logistics including platform integrations, speaker tech checks, and live troubleshooting.

Monitor live sessions proactively, resolving technical issues swiftly to minimize disruption.

Partner with marketing, sales, customer success, and IT teams to optimize event technology and workflows.

Coach and support speakers and stakeholders on event platforms and tools, ensuring technical readiness and confidence.

Develop and maintain detailed post‑event analytics, tracking attendance, engagement, and technical performance metrics.

Use data insights to recommend and implement improvements in event technology and processes.

Maintain and enhance event documentation, templates, and digital asset management.

Expert use of Microsoft tools including Stream, SharePoint, Forms, and Clipchamp for content creation and event management.

Hands‑on experience with marketing and event platforms such as Cvent, Bynder, Salesforce, and webinar hosting tools.

Ability to troubleshoot and optimize integrations between multiple events and marketing systems.

Follow and contribute to evolving best practices for virtual event production and technology use.

Typical Qualifications

Bachelor’s degree in marketing, communications, business, or a related field.

1+ years of experience in event management, preferably in healthcare or technology industries.

Strong technical skills with experience in virtual event platforms, streaming technologies, or digital production.

Solid marketing background or experience working closely with marketing teams and campaigns.

Exceptional organizational skills with the ability to manage multiple technical tasks and deadlines.

Proficient in Microsoft 365 tools and marketing technology platforms (Cvent, Bynder, Salesforce preferred).

Excellent communication skills with the ability to translate technical concepts for non‑technical stakeholders.

Calm, solution‑oriented approach to live event challenges and time‑sensitive situations.

Experience or interest in marketing operations, digital marketing, or event technology.

In‑person or executive‑level event planning experience preferred.

Strong, reliable internet connection required.

Minimal travel expected.

Seniority Level Entry level

Employment Type Full‑time

Job Function Management and Manufacturing; IT Services and IT Consulting

About Athenahealth Athenahealth is a leading healthcare technology company dedicated to delivering accessible, high‑quality, and sustainable healthcare solutions. We value innovation, inclusiveness, accountability, and support, and we are committed to diversity, equity, and inclusion in all aspects of our business.

Equal Opportunity Employer Athenahealth is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected class.

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