H&R Block
Overview At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to maintain a high performing, connected culture where everyone belongs. H&R Block is committed to a long‑term strategy and transformation plan focused on innovation, client experience, and sustainable growth.
If you’re curious, creative, and ready to make a meaningful difference where you live, work, and play, our door is always open.
Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients as they would like to be scheduled
Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with the team
Other duties as assigned
Qualifications High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
Experience in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficiency with the ability to use Microsoft Office
Benefits Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Discounts on everyday items and services
Medical coverage, 401k retirement savings plan, and Employee Stock Purchase Plan (eligibility requirements apply)
The Community You Will Join H&R Block remains committed to building a connected culture where trust, care, and connections help us work together and ensure everyone feels safe to bring their authentic self to work every day. You will be part of an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who support each other’s growth.
H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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