Globe Telecom, Inc.
Head of Acquisition - Multi Product Ownership
Globe Telecom, Inc., Mission, Kansas, United States
Head of Acquisition - Multi Product Ownership page is loaded## Head of Acquisition - Multi Product Ownershiplocations:
15F The Globe Towertime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R0000019309At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.## **Job Description**The Head of Acquisition for MPO is responsible for driving sustainable growth of Globe’s Multi-Product Ownership (MPO) base by converting priority single-product and new-to-Globe households into profitable MPO customers. This role owns the end-to-end acquisition journey from discovery through successful activation across digital, assisted, and retail channels.
The Head of Acquisition for MPO is accountable for growing Globe’s Multi-Product Ownership (MPO) base by acquiring high-quality, profitable households across priority segments. The role owns the full pre-activation customer journey, from discovery and engagement through purchase, onboarding, and successful activation.
This role leads the design and execution of cross-sell, switcher, and new-customer acquisition strategies across digital, assisted, and retail channels, ensuring that customers experience a seamless, compelling, and value-led transition into MPO. The role works closely with Marketing, Channels, Territory, and CX teams to operationalize acquisition programs at scale.
The Head of Acquisition operates within defined portfolio, pricing, and profitability guardrails, balancing growth velocity with sustainable economics. The role is expected to use data, experimentation, and performance insights to continuously improve funnel efficiency, conversion rates, and time-to-activation.**DUTIES AND RESPONSIBILITIES:**1) Own MPO acquisition strategy by quadrant, segment, and priority persona
2) Design and execute cross-sell and switcher programs across inbound, outbound, retail, and digital channels
3) Lead acquisition funnel performance (lead generation, conversion, onboarding, activation)
4) Partner with Marketing, Channels, and Territory teams to deliver consistent GTM execution
5) Optimize acquisition offers within approved portfolio, pricing, and margin guardrails
6) Drive continuous improvement through experimentation and performance analysis
7) Ensure seamless discover–buy–get-connected customer journeys
Top 5 Deliverables:1) MPO Acquisition Strategy and GTM Plan
2) Cross-Sell and Switcher Program Playbooks
3) Acquisition Funnel Performance Dashboard
4) Channel-Specific Execution Plans
5) Activation and Onboarding Improvements
KPIs:1) MPO Gross Adds and Net Adds
2) Conversion Rate by Channel and Segment
3) Cost per Acquisition (CPA)
4) ARPA Uplift vs Single-Product Baseline
5) Time-to-Activation / Install SLA
Competencies:1) Strong commercial and growth acumen
2) Funnel and GTM strategy execution
3) Data-driven decision making
4) Cross-functional leadership
5) Executional excellence**QUALIFICATIONS:**1) At least 5 years experience in acquisition, growth, or commercial roles
2) Experience in telco, subscription, or platform businesses preferred
3) Strong people management experience
4) Financial and performance management exposure**Equal Opportunity Employer**
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessedMake Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York.Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.Purpose*In everything we do, we treat people right to create a Globe of Good.*Vision*We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.*Mission*We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.* #J-18808-Ljbffr
15F The Globe Towertime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R0000019309At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.## **Job Description**The Head of Acquisition for MPO is responsible for driving sustainable growth of Globe’s Multi-Product Ownership (MPO) base by converting priority single-product and new-to-Globe households into profitable MPO customers. This role owns the end-to-end acquisition journey from discovery through successful activation across digital, assisted, and retail channels.
The Head of Acquisition for MPO is accountable for growing Globe’s Multi-Product Ownership (MPO) base by acquiring high-quality, profitable households across priority segments. The role owns the full pre-activation customer journey, from discovery and engagement through purchase, onboarding, and successful activation.
This role leads the design and execution of cross-sell, switcher, and new-customer acquisition strategies across digital, assisted, and retail channels, ensuring that customers experience a seamless, compelling, and value-led transition into MPO. The role works closely with Marketing, Channels, Territory, and CX teams to operationalize acquisition programs at scale.
The Head of Acquisition operates within defined portfolio, pricing, and profitability guardrails, balancing growth velocity with sustainable economics. The role is expected to use data, experimentation, and performance insights to continuously improve funnel efficiency, conversion rates, and time-to-activation.**DUTIES AND RESPONSIBILITIES:**1) Own MPO acquisition strategy by quadrant, segment, and priority persona
2) Design and execute cross-sell and switcher programs across inbound, outbound, retail, and digital channels
3) Lead acquisition funnel performance (lead generation, conversion, onboarding, activation)
4) Partner with Marketing, Channels, and Territory teams to deliver consistent GTM execution
5) Optimize acquisition offers within approved portfolio, pricing, and margin guardrails
6) Drive continuous improvement through experimentation and performance analysis
7) Ensure seamless discover–buy–get-connected customer journeys
Top 5 Deliverables:1) MPO Acquisition Strategy and GTM Plan
2) Cross-Sell and Switcher Program Playbooks
3) Acquisition Funnel Performance Dashboard
4) Channel-Specific Execution Plans
5) Activation and Onboarding Improvements
KPIs:1) MPO Gross Adds and Net Adds
2) Conversion Rate by Channel and Segment
3) Cost per Acquisition (CPA)
4) ARPA Uplift vs Single-Product Baseline
5) Time-to-Activation / Install SLA
Competencies:1) Strong commercial and growth acumen
2) Funnel and GTM strategy execution
3) Data-driven decision making
4) Cross-functional leadership
5) Executional excellence**QUALIFICATIONS:**1) At least 5 years experience in acquisition, growth, or commercial roles
2) Experience in telco, subscription, or platform businesses preferred
3) Strong people management experience
4) Financial and performance management exposure**Equal Opportunity Employer**
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessedMake Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York.Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.Purpose*In everything we do, we treat people right to create a Globe of Good.*Vision*We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.*Mission*We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.* #J-18808-Ljbffr