Vendor & Workforce Manager - Utility Contact Center

A leading utility service provider in Wisconsin is looking for a Manager in Vendor & Workforce Management. This role involves optimizing the performance of contact center operations and managing vendor relationships to ensure service excellence for gas and electric customers. Candidates should have a strong background in large-scale utility contact centers and a Bachelor’s degree in Business or Operations. The position offers a collaborative work environment with comprehensive benefits and aligns with a commitment to sustainable energy management. #J-18808-Ljbffr