WizeHire, Inc
Client Success and Legal Support Specialist
WizeHire, Inc, Monticello, Kentucky, United States, 42648
Client Success and Legal Support Specialist
Conroy Law Office, Ltd • Monticello , MN , US
Posted a month ago
Description
We are seeking a Client Success and Legal Support Specialist to join our team full-time. This role combines high-level client care with detailed legal and administrative support. It is ideal for a professional who is organized, relational, tech-savvy, and committed to high-quality, accurate work. Because we are a small firm, this is a meaningful and high-impact position. The right person will interact with clients daily, support the attorney directly, and play a central role in keeping both the client experience and internal operations running smoothly. This is a full-time, on-site position with flexibility in start and end times within normal business hours. Full-time, on-site position Potential for combination hybrid (remote vs. in-person) work arrangements, depending on office and client needs Flexible scheduling within normal business hours Competitive compensation based on experience Ten paid days of PTO per year Six paid holidays One paid birthday day off Eligibility for performance-based bonuses tied to accuracy, client service quality, initiative, consistency, and contribution to firm efficiency and profitability Paid professional development and training Mileage reimbursement at the IRS standard rate Paid sick and safe time provided in accordance with Minnesota law Participation in Minnesota’s Paid Family and Medical Leave program How to apply
Please submit: Your resume A brief cover letter that includes why you believe you are a strong fit for this role; your experience with client service, legal support, or office systems; what draws you to Conroy Law Office; and your desired compensation range Applicants selected to move forward will be invited to interview. Additional skills assessments may be part of the later interview process. Responsibilities
Client Experience & Communication
Serve as the primary point of contact for current and prospective clients Guide clients through each step of their legal matter with clarity, professionalism, and care Conduct client intake, explain processes, schedule meetings, and gather required information Attend and support client meetings, take clear notes, and manage follow-up tasks Communicate professionally and compassionately in sensitive situations Ensure clients feel supported and informed throughout their experience with the firm Legal & Administrative Support
Prepare and draft basic legal documents related to estate planning, probate, real estate, and small business matters Assemble and organize documents and binders for signings and hearings Manage case files, deadlines, calendars, and document processing Assist with pleadings, affidavits, subpoenas, motions, contracts, and correspondence Handle scanning, mailing, data entry, dictation, and general office communication Maintain strict confidentiality and professionalism at all times Office Operations & Systems
Use Microsoft Word, Outlook, Excel, and firm systems (training provided) Support workflow improvements and office efficiency Oversee and collaborate with a virtual assistant to ensure seamless workflow and office efficiency Keep the office organized, stocked, and functioning well Notice issues early and take initiative to address them Qualifications
Required
Strong written and verbal communication skills Excellent attention to detail and organization Comfortable learning new technology and systems Professional handling of confidential information Confidence in interacting directly with clients Ability to work independently and take initiative Ability to manage multiple tasks and deadlines High school diploma or equivalent One to two years of experience in a professional office or administrative role Demonstrates accountability by recognizing errors, addressing them promptly, and taking steps to continuously improve Preferred
Knowledge of estate planning, probate, real estate, or litigation Familiarity with legal or case management software General working knowledge of common personal and family financial assets such as real estate, banking and retirement accounts, life insurance, and investments College, paralegal, or administrative education or certificates Compensation
$43,000 - $55,000 yearly About Conroy Law Office, Ltd
Conroy Law Office, Ltd. was founded by Stephen Conroy over 30 years ago with a mission to provide excellent legal services to the Monticello community and beyond. What began as a general practice evolved over time as our focus narrowed to estate and legacy planning, allowing us to offer deeper expertise and create more comprehensive, empowering client experiences rather than transactional services. Today, our practice focuses on estate planning, probate and trust administration, real estate, and small business matters. We take pride in providing excellent legal service while helping clients feel informed, supported, and confident during important life decisions.
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We are seeking a Client Success and Legal Support Specialist to join our team full-time. This role combines high-level client care with detailed legal and administrative support. It is ideal for a professional who is organized, relational, tech-savvy, and committed to high-quality, accurate work. Because we are a small firm, this is a meaningful and high-impact position. The right person will interact with clients daily, support the attorney directly, and play a central role in keeping both the client experience and internal operations running smoothly. This is a full-time, on-site position with flexibility in start and end times within normal business hours. Full-time, on-site position Potential for combination hybrid (remote vs. in-person) work arrangements, depending on office and client needs Flexible scheduling within normal business hours Competitive compensation based on experience Ten paid days of PTO per year Six paid holidays One paid birthday day off Eligibility for performance-based bonuses tied to accuracy, client service quality, initiative, consistency, and contribution to firm efficiency and profitability Paid professional development and training Mileage reimbursement at the IRS standard rate Paid sick and safe time provided in accordance with Minnesota law Participation in Minnesota’s Paid Family and Medical Leave program How to apply
Please submit: Your resume A brief cover letter that includes why you believe you are a strong fit for this role; your experience with client service, legal support, or office systems; what draws you to Conroy Law Office; and your desired compensation range Applicants selected to move forward will be invited to interview. Additional skills assessments may be part of the later interview process. Responsibilities
Client Experience & Communication
Serve as the primary point of contact for current and prospective clients Guide clients through each step of their legal matter with clarity, professionalism, and care Conduct client intake, explain processes, schedule meetings, and gather required information Attend and support client meetings, take clear notes, and manage follow-up tasks Communicate professionally and compassionately in sensitive situations Ensure clients feel supported and informed throughout their experience with the firm Legal & Administrative Support
Prepare and draft basic legal documents related to estate planning, probate, real estate, and small business matters Assemble and organize documents and binders for signings and hearings Manage case files, deadlines, calendars, and document processing Assist with pleadings, affidavits, subpoenas, motions, contracts, and correspondence Handle scanning, mailing, data entry, dictation, and general office communication Maintain strict confidentiality and professionalism at all times Office Operations & Systems
Use Microsoft Word, Outlook, Excel, and firm systems (training provided) Support workflow improvements and office efficiency Oversee and collaborate with a virtual assistant to ensure seamless workflow and office efficiency Keep the office organized, stocked, and functioning well Notice issues early and take initiative to address them Qualifications
Required
Strong written and verbal communication skills Excellent attention to detail and organization Comfortable learning new technology and systems Professional handling of confidential information Confidence in interacting directly with clients Ability to work independently and take initiative Ability to manage multiple tasks and deadlines High school diploma or equivalent One to two years of experience in a professional office or administrative role Demonstrates accountability by recognizing errors, addressing them promptly, and taking steps to continuously improve Preferred
Knowledge of estate planning, probate, real estate, or litigation Familiarity with legal or case management software General working knowledge of common personal and family financial assets such as real estate, banking and retirement accounts, life insurance, and investments College, paralegal, or administrative education or certificates Compensation
$43,000 - $55,000 yearly About Conroy Law Office, Ltd
Conroy Law Office, Ltd. was founded by Stephen Conroy over 30 years ago with a mission to provide excellent legal services to the Monticello community and beyond. What began as a general practice evolved over time as our focus narrowed to estate and legacy planning, allowing us to offer deeper expertise and create more comprehensive, empowering client experiences rather than transactional services. Today, our practice focuses on estate planning, probate and trust administration, real estate, and small business matters. We take pride in providing excellent legal service while helping clients feel informed, supported, and confident during important life decisions.
#J-18808-Ljbffr