Service Desk Manager: Lead ITIL-Driven Support Team

A technology services provider located in Alpharetta, Georgia is looking for a Service Desk Manager to oversee the daily operations of their IT Service Desk. This role includes managing a team of service desk analysts, ensuring high-quality technical support, and implementing ITIL best practices. The ideal candidate should hold a Bachelor's degree in Information Technology and possess over 2 years of service desk experience along with supervisory skills. Strong communication and problem-solving abilities are essential for success in this position. #J-18808-Ljbffr