Amazon Jobs
At Amazon, we are working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders. If you would like to help us build the place to find and buy anything online, this is your chance to make history.
The Workforce Staffing (WFS) team is looking for a non‑exempt Staffing Support Associate. Staffing Support Associates will help coordinate and execute activities to support the High‑Volume Hiring (HVH) and staffing efforts for the WFS team for a defined geography (node). These efforts include but are not limited to New Hire Events (NHE) and New Hire Orientations (NHO). Staffing Support Associates will help develop and coordinate activities to support staffing efforts and provide support to the WFS organization to ensure successful completion of all administrative activities in the staffing process. This role is essential to creating a positive candidate and employee experience. Staffing Support Associates will play an integral role in support of the Node’s staffing efforts, will thrive on pulling many pieces together to form a complete picture, and would enjoy working in a team environment with a focus on individual contribution. You will work with a team of Staffing Coordinators and Administrators who thrive in an innovative and fast‑paced environment. Our WFS node teams work flexible schedules, shifts, and areas to include evenings and weekends. We roll up our sleeves, work hard, have fun and make history!
Key job responsibilities
Set up, execute, and break down New Hiring Events (NHE) and New Hire Orientations (NHO) based on labor projections to meet the labor order demands and fill on time
Support candidate activity to ensure all electronic paperwork is completed on time
Provide follow‑up correspondence to candidates on recruiting status via phone and e‑mail
Track recruiting activities and report candidate status
Attend events such as community fairs, hiring events, and job fairs
Address basic questions regarding recruiting process
Generate basic reporting from Salesforce
Identify opportunities for improving candidate experience and scheduling efficiency
Assist in the coordination of other recruiting activities as needed
Assist in onboarding of new hires and departures of employees
Perform administrative tasks as needed
Effectively execute NHE activities including Greeter, Welcome Event Presenter, Candidate Care Specialist, Computer Assistance, Badge Photo, and/or Drug Test Ambassador
Work a flexible schedule, including evenings and weekends, and may require overtime to support the needs of the business
Be organized, detail‑oriented, and able to prioritize in a demanding environment
Travel as needed to conduct events within the designated node or area
Qualifications
High school or equivalent diploma
Experience in a fast‑paced customer‑oriented environment such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or related field
Proficient with Microsoft Office (Excel, Word, Outlook, PowerPoint, Access)
Current associates must be in good standing
Experience working with Windows, Word, Excel, MyTime (Kronos) and PowerPoint
Experience in administrative tasks such as data entry, managing data‑driven report processes or other processes
Associate’s degree or equivalent work experience required
Excellent verbal and written communication and customer service skills with an emphasis on tact and confidentiality
1‑2 years of experience in a high‑volume administrative support role or equivalent (e.g., prior experience as Seasonal Staffing Ambassador, Learning Ambassador, Training Ambassador, or Seasonal Operations Administrator)
Prior working experience in the field of Human Resources, Staffing, or Recruiting
Recruiting assistant experience preferred, professional services experience desirable
Comfortable speaking in front of large groups
Roll‑up‑your‑sleeves attitude with a sense of urgency and a friendly, diplomatic demeanor
Problem‑solver, able to troubleshoot issues independently and drive them to closure with minimal supervision
Experience with Applicant Tracking Systems or other tracking and reporting systems like Salesforce
Bi‑lingual skills are a plus
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $15/hr in our lowest geographic market up to $35.58/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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The Workforce Staffing (WFS) team is looking for a non‑exempt Staffing Support Associate. Staffing Support Associates will help coordinate and execute activities to support the High‑Volume Hiring (HVH) and staffing efforts for the WFS team for a defined geography (node). These efforts include but are not limited to New Hire Events (NHE) and New Hire Orientations (NHO). Staffing Support Associates will help develop and coordinate activities to support staffing efforts and provide support to the WFS organization to ensure successful completion of all administrative activities in the staffing process. This role is essential to creating a positive candidate and employee experience. Staffing Support Associates will play an integral role in support of the Node’s staffing efforts, will thrive on pulling many pieces together to form a complete picture, and would enjoy working in a team environment with a focus on individual contribution. You will work with a team of Staffing Coordinators and Administrators who thrive in an innovative and fast‑paced environment. Our WFS node teams work flexible schedules, shifts, and areas to include evenings and weekends. We roll up our sleeves, work hard, have fun and make history!
Key job responsibilities
Set up, execute, and break down New Hiring Events (NHE) and New Hire Orientations (NHO) based on labor projections to meet the labor order demands and fill on time
Support candidate activity to ensure all electronic paperwork is completed on time
Provide follow‑up correspondence to candidates on recruiting status via phone and e‑mail
Track recruiting activities and report candidate status
Attend events such as community fairs, hiring events, and job fairs
Address basic questions regarding recruiting process
Generate basic reporting from Salesforce
Identify opportunities for improving candidate experience and scheduling efficiency
Assist in the coordination of other recruiting activities as needed
Assist in onboarding of new hires and departures of employees
Perform administrative tasks as needed
Effectively execute NHE activities including Greeter, Welcome Event Presenter, Candidate Care Specialist, Computer Assistance, Badge Photo, and/or Drug Test Ambassador
Work a flexible schedule, including evenings and weekends, and may require overtime to support the needs of the business
Be organized, detail‑oriented, and able to prioritize in a demanding environment
Travel as needed to conduct events within the designated node or area
Qualifications
High school or equivalent diploma
Experience in a fast‑paced customer‑oriented environment such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or related field
Proficient with Microsoft Office (Excel, Word, Outlook, PowerPoint, Access)
Current associates must be in good standing
Experience working with Windows, Word, Excel, MyTime (Kronos) and PowerPoint
Experience in administrative tasks such as data entry, managing data‑driven report processes or other processes
Associate’s degree or equivalent work experience required
Excellent verbal and written communication and customer service skills with an emphasis on tact and confidentiality
1‑2 years of experience in a high‑volume administrative support role or equivalent (e.g., prior experience as Seasonal Staffing Ambassador, Learning Ambassador, Training Ambassador, or Seasonal Operations Administrator)
Prior working experience in the field of Human Resources, Staffing, or Recruiting
Recruiting assistant experience preferred, professional services experience desirable
Comfortable speaking in front of large groups
Roll‑up‑your‑sleeves attitude with a sense of urgency and a friendly, diplomatic demeanor
Problem‑solver, able to troubleshoot issues independently and drive them to closure with minimal supervision
Experience with Applicant Tracking Systems or other tracking and reporting systems like Salesforce
Bi‑lingual skills are a plus
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $15/hr in our lowest geographic market up to $35.58/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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