Government Jobs
Front Desk Coordinator (Term - Limited) - Office of the Attorney General
Government Jobs, Denver, Colorado, United States, 80285
Front Desk Coordinator (Administrative Assistant II)
Come join the Department of Law (DOL) where we are principled public servants who are innovative and better together. Our Front Desk Coordinator is a critical part of the DOL, and they are usually the first point of contact for anyone who reaches out to our department. You will have daily interaction with the Colorado Attorney General, DOL staff, and members of the public as well as undertake a variety of other work. If you're interested to learn all that our office does on behalf of the residents of CO, we encourage you to apply today! This position is open only to Colorado state residents. The Office of the Attorney General (OAG) consists of the elected Attorney General, Chief Deputy Attorney General, Associate Chief Deputy Attorney General, Solicitor General, Deputy for Intergovernmental Affairs, Director of Communications, and associated administrative staff. The OAG is responsible for setting legal policy for the Department of Law and for the State of Colorado. The OAG manages the Department of Law through the work of nine operational sections. The Department of Law represents and defends the legal interests of the people of the State of Colorado and its sovereignty. This is a term-limited position that is expected to last until August 2026 but may be adjusted based on the business needs of the office. This Front Desk Coordinator (Administrative Assistant II) will mainly provide front desk office support at the Wells Fargo Building -- located at 1700 Lincoln St, Denver -- also referred to as DOL North. This person will also be responsible for managing mail received via United States Postal Service (USPS), delivery services, and e-filing. Specific responsibilities include: Greet visitors to the Department of Law Answer and direct calls received on the main telephone line Collect call tracking data, such as total number of calls, call types, and other relevant call information Provide timely and professional response to voicemail messages Accept deliveries and service of processes for the Department Sort and distribute USPS mail and e-filings daily to appropriate sections Oversee mail and e-filing processes Accept and route Service of Process, deliveries and packages for the Department Log in service of process and other documents Support operational functions by assisting with unit and administrative tasks (e.g. make photocopies and produce written documents such as reports, spreadsheets, and other related materials as requested) This recruitment may be used to fill more than one Administrative Assistant II positions in the Administration section. Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidate's qualifications and in compliance with the Equal Pay for Equal Work Act. What we are looking for: Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated. Two years of administrative assistant or clerical support in a professional office setting as the main function of your job. OR A combination of related education and/or relevant experience in administrative assistant or clerical support in a professional office setting as the main function of your job totaling two years. Education may only substitute for one year. Qualified applicants must have at least one year of administrative assistant/office clerical support experience. If qualifying under the substitution, you will be required to provide a copy of your transcripts at time of application. Note: Candidates possessing a foreign degree must submit a translation (evaluation) of their degree from an accredited institution, such as The National Association of Credential Evaluations Services in order to be given credit for the degree. Demonstrated attention to detail to ensure accuracy, thoroughness, and consistency of all work product Strong interpersonal skills and ability to work collaboratively on a team Demonstrated customer service skills and ability to de-escalate situations Time management skills, including the ability to adapt as needed to meet shifting priorities and deadlines Proficiency in MS Office, including Word, Excel, and Outlook Excellent oral and written communication skills Organizational skills, including the ability to plan and prioritize tasks Preferred qualifications: Experience working with confidential information Experience managing and routing calls received Experience working for executives, including escorting guests, answering calls, and drafting correspondence Advanced proficiency working with Microsoft Suite (Word, Excel, PowerPoint, Access, Outlook, Teams and SharePoint) Experience working in a mail room or managing mail distribution Additional experience beyond the two years providing administrative support. Conditions of employment: Applicants must pass a thorough background investigation prior to appointment. The position will be required to work in the office 5 days per week (Monday -Friday) from 8:00 am - 5:00 pm. Majority of work will be performed at DOL North location (1700 Lincoln Street), however occasionally work will be performed at DOL South location (1300 Broadway). Required application materials: A completed State of Colorado Application: Applicants are responsible for ensuring that the application provided is fully completed and clearly describes their education, training and experience as it relates to this position. Applications left blank or marked "See Resume" will not be considered. Current Resume Cover Letter: A detailed cover letter explaining your interest in the position Your application will be reviewed by a qualified Human Resources Specialist to determine if you meet the minimum qualifications for this position. If your application does not demonstrate that you meet the minimum requirements, you will be notified that you will not proceed in the selection process for this position. If your application is rejected and you have questions, you may contact Tori DeMare at Tori.DeMare@coag.gov. The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Department of Law is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Julie Christopher at hr@coag.gov.
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Come join the Department of Law (DOL) where we are principled public servants who are innovative and better together. Our Front Desk Coordinator is a critical part of the DOL, and they are usually the first point of contact for anyone who reaches out to our department. You will have daily interaction with the Colorado Attorney General, DOL staff, and members of the public as well as undertake a variety of other work. If you're interested to learn all that our office does on behalf of the residents of CO, we encourage you to apply today! This position is open only to Colorado state residents. The Office of the Attorney General (OAG) consists of the elected Attorney General, Chief Deputy Attorney General, Associate Chief Deputy Attorney General, Solicitor General, Deputy for Intergovernmental Affairs, Director of Communications, and associated administrative staff. The OAG is responsible for setting legal policy for the Department of Law and for the State of Colorado. The OAG manages the Department of Law through the work of nine operational sections. The Department of Law represents and defends the legal interests of the people of the State of Colorado and its sovereignty. This is a term-limited position that is expected to last until August 2026 but may be adjusted based on the business needs of the office. This Front Desk Coordinator (Administrative Assistant II) will mainly provide front desk office support at the Wells Fargo Building -- located at 1700 Lincoln St, Denver -- also referred to as DOL North. This person will also be responsible for managing mail received via United States Postal Service (USPS), delivery services, and e-filing. Specific responsibilities include: Greet visitors to the Department of Law Answer and direct calls received on the main telephone line Collect call tracking data, such as total number of calls, call types, and other relevant call information Provide timely and professional response to voicemail messages Accept deliveries and service of processes for the Department Sort and distribute USPS mail and e-filings daily to appropriate sections Oversee mail and e-filing processes Accept and route Service of Process, deliveries and packages for the Department Log in service of process and other documents Support operational functions by assisting with unit and administrative tasks (e.g. make photocopies and produce written documents such as reports, spreadsheets, and other related materials as requested) This recruitment may be used to fill more than one Administrative Assistant II positions in the Administration section. Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidate's qualifications and in compliance with the Equal Pay for Equal Work Act. What we are looking for: Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated. Two years of administrative assistant or clerical support in a professional office setting as the main function of your job. OR A combination of related education and/or relevant experience in administrative assistant or clerical support in a professional office setting as the main function of your job totaling two years. Education may only substitute for one year. Qualified applicants must have at least one year of administrative assistant/office clerical support experience. If qualifying under the substitution, you will be required to provide a copy of your transcripts at time of application. Note: Candidates possessing a foreign degree must submit a translation (evaluation) of their degree from an accredited institution, such as The National Association of Credential Evaluations Services in order to be given credit for the degree. Demonstrated attention to detail to ensure accuracy, thoroughness, and consistency of all work product Strong interpersonal skills and ability to work collaboratively on a team Demonstrated customer service skills and ability to de-escalate situations Time management skills, including the ability to adapt as needed to meet shifting priorities and deadlines Proficiency in MS Office, including Word, Excel, and Outlook Excellent oral and written communication skills Organizational skills, including the ability to plan and prioritize tasks Preferred qualifications: Experience working with confidential information Experience managing and routing calls received Experience working for executives, including escorting guests, answering calls, and drafting correspondence Advanced proficiency working with Microsoft Suite (Word, Excel, PowerPoint, Access, Outlook, Teams and SharePoint) Experience working in a mail room or managing mail distribution Additional experience beyond the two years providing administrative support. Conditions of employment: Applicants must pass a thorough background investigation prior to appointment. The position will be required to work in the office 5 days per week (Monday -Friday) from 8:00 am - 5:00 pm. Majority of work will be performed at DOL North location (1700 Lincoln Street), however occasionally work will be performed at DOL South location (1300 Broadway). Required application materials: A completed State of Colorado Application: Applicants are responsible for ensuring that the application provided is fully completed and clearly describes their education, training and experience as it relates to this position. Applications left blank or marked "See Resume" will not be considered. Current Resume Cover Letter: A detailed cover letter explaining your interest in the position Your application will be reviewed by a qualified Human Resources Specialist to determine if you meet the minimum qualifications for this position. If your application does not demonstrate that you meet the minimum requirements, you will be notified that you will not proceed in the selection process for this position. If your application is rejected and you have questions, you may contact Tori DeMare at Tori.DeMare@coag.gov. The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Department of Law is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Julie Christopher at hr@coag.gov.
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