STEM Search Group
IT Manager (Servers/Systems & Support)
STEM Search Group, Columbia, South Carolina, United States
Responsibilities
Lead and develop a small IT team split between Service Desk and Systems Administration, setting clear priorities and accountability
Own day to day IT operations, ensuring reliable support, stable infrastructure, and minimal business disruption
Manage the IT Service Desk, including ticket workflows, SLAs, escalations, and continuous improvement
Oversee systems side infrastructure including servers, identity, endpoints, backups, security, and cloud resources
Plan and deliver multiple concurrent IT projects without dropping the ball or burning out the team
Serve as the point person for Microsoft technologies including Office 365, Teams, Active Directory, Windows Server, and Azure
Partner with leadership and business teams to align IT capabilities with real world business needs
What we're looking for
Deep, hands‑on experience managing an IT Service Desk
in a professional environment
Strong background in systems administration and infrastructure management
– not just theory
Proven track record of successfully running multiple IT projects at the same time
Expert level experience across the Microsoft stack
including O365, Teams, Active Directory, Windows Server, and Azure
Experience leading small technical teams
with a mix of support and systems responsibilities
Familiarity with ITIL practices and service management frameworks is a plus
Bonus points for experience supporting Power Platform and Dynamics 365
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology and Management
Industries IT Services and IT Consulting
Location & Salary Greenville, SC $67,520.00–$118,920.00
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Lead and develop a small IT team split between Service Desk and Systems Administration, setting clear priorities and accountability
Own day to day IT operations, ensuring reliable support, stable infrastructure, and minimal business disruption
Manage the IT Service Desk, including ticket workflows, SLAs, escalations, and continuous improvement
Oversee systems side infrastructure including servers, identity, endpoints, backups, security, and cloud resources
Plan and deliver multiple concurrent IT projects without dropping the ball or burning out the team
Serve as the point person for Microsoft technologies including Office 365, Teams, Active Directory, Windows Server, and Azure
Partner with leadership and business teams to align IT capabilities with real world business needs
What we're looking for
Deep, hands‑on experience managing an IT Service Desk
in a professional environment
Strong background in systems administration and infrastructure management
– not just theory
Proven track record of successfully running multiple IT projects at the same time
Expert level experience across the Microsoft stack
including O365, Teams, Active Directory, Windows Server, and Azure
Experience leading small technical teams
with a mix of support and systems responsibilities
Familiarity with ITIL practices and service management frameworks is a plus
Bonus points for experience supporting Power Platform and Dynamics 365
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology and Management
Industries IT Services and IT Consulting
Location & Salary Greenville, SC $67,520.00–$118,920.00
#J-18808-Ljbffr