Service Desk Analyst: ITIL, ServiceNow & Cloud Access

A leading tech solutions company is seeking a Service Desk Support Analyst in Charleston, WV, to provide first-level technical support for enterprise IT environments. The role involves managing tickets using ITIL best practices, troubleshooting Windows and Microsoft 365 issues, and supporting cloud access scenarios. Candidates should have a bachelor's degree in a related field and familiarity with ServiceNow and ITIL processes. This position offers a salary of $41,600 annually and a comprehensive benefits package including medical, dental, and 401(k) contributions. #J-18808-Ljbffr