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Cognizant

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Cognizant, Indianapolis, Indiana, us, 46262

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A global technology company is looking for a Service Desk Support Analyst to provide first-level technical support and manage incident tickets. The candidate should have a Bachelor's degree in Computer Science or a related field and strong analytical and communication skills. The role involves troubleshooting Windows OS, Microsoft 365, and supporting cloud access scenarios. The annual salary is $41,600, with various benefits including medical insurance and a 401(k). #J-18808-Ljbffr