Junior IT Help Desk Technician - Fast-Paced MSP Support

A technology support company in Smyrna, GA is seeking a Junior Help Desk Technician to provide excellent first-level support to clients. The role involves managing service requests through a ticketing system, offering remote troubleshooting, and ensuring effective communication throughout ticket resolution. Candidates must possess a 4-year degree and demonstrate strong problem-solving and communication skills. This position offers opportunities for growth into roles like Senior Technician or Service Delivery Manager. #J-18808-Ljbffr