IT Help Desk Associate — Launch Your Tech Support Career

A consulting firm is seeking an IT Help Desk Specialist to provide technical assistance and support for hardware, software, and related issues. The ideal candidate should be customer-focused and proactive in problem-solving. Key responsibilities include troubleshooting, managing user accounts, documenting support interactions, and assisting with training on software. Candidates should hold a degree in IT or a related field and have experience in a help desk role within an accounting or professional services environment. This position requires strong communication skills and a commitment to service excellence. #J-18808-Ljbffr