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Crowe

Payroll Supervisor

Crowe, Nashville, Tennessee, United States, 37247

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Job Description About The Role

Crowe is seeking an experienced and detail-oriented

Payroll Supervisor

to join our growing team. This role plays a critical part in ensuring accurate and timely payroll operations for our clients. The Payroll Supervisor oversees day‑to‑day payroll processing, manages staff workflow, leads training and development, and resolves escalated issues with a focus on quality, accuracy, and client service.

Key Responsibilities

Supervise payroll processors, providing coaching, guidance, and performance feedback.

Manage daily workflow to ensure timely and accurate completion of payroll cycles.

Serve as an escalation point for complex payroll questions or issues and provide effective resolutions.

Train, mentor, and onboard new payroll staff on processes, systems, and compliance requirements.

Review weekly, bi‑weekly, and monthly payroll cycles to ensure compliance with regulatory requirements and client specifications.

Conduct regular audits of payroll output for accuracy, completeness, and adherence to internal controls.

Monitor key performance indicators (KPIs) and proactively address process gaps or inefficiencies.

Ensure payroll activities align with company policies, service‑level agreements, and industry best practices.

Identify opportunities to streamline procedures and enhance workflow efficiency.

Collaborate with internal teams, including HR, Accounting, and Client Services, to support seamless payroll operations.

Maintain up‑to‑date knowledge of payroll laws, tax regulations, and system enhancements.

Basic Qualifications

Education:

Bachelor’s degree in Business, Human Resources, Accounting, or a related field preferred; equivalent experience considered.

Experience:

Minimum 4–5 years of payroll experience, including hands‑on processing.

Experience:

Minimum 2 years in a supervisory or lead role, ideally within a multi‑client or high‑volume payroll environment.

Technical Skills:

Proficiency with payroll systems (ADP, UKG, Workday, or similar platforms).

Technical Skills:

Strong Microsoft Excel skills (pivot tables, formulas, lookups).

Technical Skills:

Knowledge of FLSA, wage and hour laws, and multistate payroll requirements.

Soft Skills:

Excellent interpersonal and communication skills.

Soft Skills:

Strong analytical and problem‑solving abilities.

Soft Skills:

Ability to thrive in a fast‑paced, deadline‑driven environment.

Soft Skills:

Demonstrated commitment to accuracy, confidentiality, and client satisfaction.

Preferred Qualifications

Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC).

Experience working in a professional services or outsourced payroll environment.

Exposure to process improvement methodologies (e.g., Lean or Six Sigma).

We appreciate talent from all over the United States and are willing to consider candidates who may not be located near a Crowe office location for this role/opening.

Competencies & Values We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are, and we expect all people to act ethically and with integrity at all times.

Compliance & Work Authorization In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Compensation Wage range: $84,700.00 – $168,900.00 per year. The disclosed range estimate is a reasonable estimate of the current range; geographic differential information is not included.

Benefits Our benefits include a comprehensive total rewards package; additional details are available on the Crowe website.

EEO Statement Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

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