COMMUNITY HEALTH OF SOUTH FLORIDA INC
Job Description
POSITION PURPOSE:
Provide supportive and services to patients under the supervision of skilled nursing (RNs) staff. Team member in the delivery of health care services.
POSITION REQUIREMENTS / QUALIFICATIONS:
Education/Experience:
High School diploma or GED equivalent. Graduate from an approved Medical Assistant program (Florida or any other State). 1‑2 years of experience in a medical setting desired.
Licensure / Certification:
Certified as a Medical Assistant. Must maintain current CPR certification from the American Heart Association.
Skills / Ability:
Knowledge of medical terminology. Good communication skills and interpersonal relationships. Must type a minimum of 20‑30 WPM. Bi‑lingual skills desired.
POSITION RESPONSIBILITIES (THIS IS A NON‑EXEMPT POSITION) QUALITY OF WORK
Consistently gives accurate attention to all details.
Communicates effectively, expresses ideas clearly, actively listens and follows appropriate communication channels.
Consistently greets patients and treats them with respect.
Accurately sets up for exams (e.g., PAPS) to reduce patient delays.
Anticipates providers’ needs when preparing patients.
Demonstrates concern for patient flow.
Prepares unit for next patient’s needs; very thorough and accurate.
Cleans area for next day’s patient care to reduce delays.
Always cross‑checks patient paperwork to ensure accuracy of medical records.
Knowledgeable and comfortable with Intergy System and making appointments.
Follows policies and procedures for infection control.
QUANTITY OF WORK
Produces a consistent volume of acceptable work.
Completes assigned tasks in a timely manner.
Finds appropriate tasks to do during downtime.
Willingly accepts duties not ordinarily assigned to facilitate patient care.
Prioritizes tasks, requests help as needed and maintains productivity.
Keeps providers’ rooms stocked at all times to prevent delays in patient care.
Completes B&E (billing and encounter) forms within the same day of intervention.
Provides accurate and timely documentation in patient charts within the same day of intervention.
KNOWLEDGE OF JOB
Possesses general knowledge of the CHI system, procedures, locations of all departments, treatment areas and other patient services.
Adheres to department policies and procedures in performing duties and assignments.
Generally knowledgeable regarding job requirements.
Demonstrates the ability to work with a diverse population.
Discharges patients based on doctor’s orders for follow‑up care (e.g., lab requests, consults).
Understands the importance of the computer environment and is willing to learn new skills.
Knows the limitations of their job and reports appropriately to their supervisor.
JUDGEMENT AND DECISION MAKING
Seeks guidance and direction as necessary for successful job completion.
Consistently combines ethical judgment with technical skill within CHI’s policies and legal guidelines.
Follows written and verbal instruction as directed.
Always attempts to understand co‑workers’ needs and responds accordingly.
Recognizes their role in the department and its relation to CHI’s overall function.
Actively participates as a team member, adding to unit morale.
Completely checks in patients, records vital signs, and reports abnormal findings to the nursing supervisor or team leader.
PLANNING AND TIME UTILIZATION/INITIATIVE
Consistently uses available time to departmental advantage and assists where needed.
Adapts and is flexible to meet changing departmental needs and priorities.
Consistently performs as a self‑starter who needs no reminders of duties or tasks.
Reports suggestions for policy or procedure improvements to the supervisor.
Initiates new ideas and shares with team members.
Is dependable when called upon to assist in departmental needs.
RELATIONS/CARE
Maintains a clean and orderly work area.
Observes CHI’s uniform dress code and wears the identification badge at all times.
Performs all daily functions in accordance with CHI policies and procedures.
Recognizes and evaluates personal strengths and weaknesses; handles frustration appropriately.
Adheres to emergency procedures, fire drills, evacuation procedures and internal/external disaster plans.
Relates and interacts well with others, regardless of background.
Handles all communication, including telephone requests, with courtesy, accuracy and confidentiality.
Respects the rights, privacy and property of others at all times.
Adheres to the expectations and responsibilities of the care team.
Establishes a professional working relationship with all department personnel.
Maintains appropriate interdepartmental communications.
WORK HABITS
Reports to work on time as scheduled, ready to begin at shift start, with minimal absenteeism.
Never abuses or takes advantage of sick time or personal leave days.
Provides proper notification and advance notice for absence or tardiness.
Returns to work on time from lunch or breaks.
Maintains current licenses and meets continuing education requirements.
Attends in‑service training when scheduled.
Adheres to infection control policies, including universal precautions.
Uses personal protective equipment appropriately (gloves, face shields, masks, eye protection) to prevent transmission of blood‑borne pathogens.
Follows department and CHI safety policies.
Reports safety hazards immediately when identified.
Adheres to confidentiality policies & procedures / HIPAA regulations.
Performs other duties as assigned.
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Provide supportive and services to patients under the supervision of skilled nursing (RNs) staff. Team member in the delivery of health care services.
POSITION REQUIREMENTS / QUALIFICATIONS:
Education/Experience:
High School diploma or GED equivalent. Graduate from an approved Medical Assistant program (Florida or any other State). 1‑2 years of experience in a medical setting desired.
Licensure / Certification:
Certified as a Medical Assistant. Must maintain current CPR certification from the American Heart Association.
Skills / Ability:
Knowledge of medical terminology. Good communication skills and interpersonal relationships. Must type a minimum of 20‑30 WPM. Bi‑lingual skills desired.
POSITION RESPONSIBILITIES (THIS IS A NON‑EXEMPT POSITION) QUALITY OF WORK
Consistently gives accurate attention to all details.
Communicates effectively, expresses ideas clearly, actively listens and follows appropriate communication channels.
Consistently greets patients and treats them with respect.
Accurately sets up for exams (e.g., PAPS) to reduce patient delays.
Anticipates providers’ needs when preparing patients.
Demonstrates concern for patient flow.
Prepares unit for next patient’s needs; very thorough and accurate.
Cleans area for next day’s patient care to reduce delays.
Always cross‑checks patient paperwork to ensure accuracy of medical records.
Knowledgeable and comfortable with Intergy System and making appointments.
Follows policies and procedures for infection control.
QUANTITY OF WORK
Produces a consistent volume of acceptable work.
Completes assigned tasks in a timely manner.
Finds appropriate tasks to do during downtime.
Willingly accepts duties not ordinarily assigned to facilitate patient care.
Prioritizes tasks, requests help as needed and maintains productivity.
Keeps providers’ rooms stocked at all times to prevent delays in patient care.
Completes B&E (billing and encounter) forms within the same day of intervention.
Provides accurate and timely documentation in patient charts within the same day of intervention.
KNOWLEDGE OF JOB
Possesses general knowledge of the CHI system, procedures, locations of all departments, treatment areas and other patient services.
Adheres to department policies and procedures in performing duties and assignments.
Generally knowledgeable regarding job requirements.
Demonstrates the ability to work with a diverse population.
Discharges patients based on doctor’s orders for follow‑up care (e.g., lab requests, consults).
Understands the importance of the computer environment and is willing to learn new skills.
Knows the limitations of their job and reports appropriately to their supervisor.
JUDGEMENT AND DECISION MAKING
Seeks guidance and direction as necessary for successful job completion.
Consistently combines ethical judgment with technical skill within CHI’s policies and legal guidelines.
Follows written and verbal instruction as directed.
Always attempts to understand co‑workers’ needs and responds accordingly.
Recognizes their role in the department and its relation to CHI’s overall function.
Actively participates as a team member, adding to unit morale.
Completely checks in patients, records vital signs, and reports abnormal findings to the nursing supervisor or team leader.
PLANNING AND TIME UTILIZATION/INITIATIVE
Consistently uses available time to departmental advantage and assists where needed.
Adapts and is flexible to meet changing departmental needs and priorities.
Consistently performs as a self‑starter who needs no reminders of duties or tasks.
Reports suggestions for policy or procedure improvements to the supervisor.
Initiates new ideas and shares with team members.
Is dependable when called upon to assist in departmental needs.
RELATIONS/CARE
Maintains a clean and orderly work area.
Observes CHI’s uniform dress code and wears the identification badge at all times.
Performs all daily functions in accordance with CHI policies and procedures.
Recognizes and evaluates personal strengths and weaknesses; handles frustration appropriately.
Adheres to emergency procedures, fire drills, evacuation procedures and internal/external disaster plans.
Relates and interacts well with others, regardless of background.
Handles all communication, including telephone requests, with courtesy, accuracy and confidentiality.
Respects the rights, privacy and property of others at all times.
Adheres to the expectations and responsibilities of the care team.
Establishes a professional working relationship with all department personnel.
Maintains appropriate interdepartmental communications.
WORK HABITS
Reports to work on time as scheduled, ready to begin at shift start, with minimal absenteeism.
Never abuses or takes advantage of sick time or personal leave days.
Provides proper notification and advance notice for absence or tardiness.
Returns to work on time from lunch or breaks.
Maintains current licenses and meets continuing education requirements.
Attends in‑service training when scheduled.
Adheres to infection control policies, including universal precautions.
Uses personal protective equipment appropriately (gloves, face shields, masks, eye protection) to prevent transmission of blood‑borne pathogens.
Follows department and CHI safety policies.
Reports safety hazards immediately when identified.
Adheres to confidentiality policies & procedures / HIPAA regulations.
Performs other duties as assigned.
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