Reema Health
Bilingual Community Guide - Behavioral Health
Reema Health, Milwaukee, Wisconsin, United States, 53244
Bilingual Community Guide - Behavioral Health
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Bilingual Community Guide - Behavioral Health
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Reema Health Bilingual Behavioral Health Community Guide (Spanish) Location: Milwaukee WI, metro area FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday–Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: 25-50% within a 30 mi community service area Reports To: Care Team Manager Reema Health is seeking an experienced and self-motivated Behavioral Health Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. Responsibilities
Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with severe and persistent mental illness, substance use disorders and complex medical conditions. Reach out to members and share about Reema Health to enroll them in our care model. Create and manage a caseload of 60-100 members and provide coverage for other Community Guides during periods of absence or increased workload. Assess member needs and support systems to help create a patient-centered care plan. Participate in guiding members through the process of enrolling in behavioral and mental health services. Establish trusting relationships with members and follow-through to achieve their wellbeing goals. Collaborate with clinicians by helping patients connect to care, joining clinical visits as appropriate, and following up on social needs. Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other services for members. Utilize text, phone, email and face-to-face interactions appropriately to match each member’s preference and situation. Effectively identify and connect members to community and health resources to support member needs. Prepare members for services ending by keeping self-sufficiency and independence top of mind. Document all work with members in a timely fashion, including keeping a care plan updated. Qualifications
Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences or related field (or equivalent experience). Fluent in Spanish. 3+ years of direct experience with populations served and community knowledge. Experience with crisis planning, case management, boundaries and personal safety in community work. Strong communication, time management, critical thinking and multitasking skills. Ability to develop, adapt, and execute outreach and care plans. Proficiency with technology and basic computer applications. Position Requirements
18 years of age or older. Valid driver's license, vehicle insurance and satisfactory driving record. Pre-employment drug screening and background check. HIPAA compliance. Lift and carry up to 25 pounds occasionally. Benefits
Competitive Salary Medical, Dental, and Vision Insurance HSA and FSA Options 401(k) Retirement Savings Plan Employee Assistance Program Flexible Schedules and Remote Work Technology Stipend Mileage Reimbursement Accrued Paid Time Off Paid Family and Medical Leave Reema Health is an equal opportunity employer. Employment decisions will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, disability, genetic information, veteran status, or other prohibited grounds.
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Join to apply for the
Bilingual Community Guide - Behavioral Health
role at
Reema Health Bilingual Behavioral Health Community Guide (Spanish) Location: Milwaukee WI, metro area FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday–Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: 25-50% within a 30 mi community service area Reports To: Care Team Manager Reema Health is seeking an experienced and self-motivated Behavioral Health Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. Responsibilities
Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with severe and persistent mental illness, substance use disorders and complex medical conditions. Reach out to members and share about Reema Health to enroll them in our care model. Create and manage a caseload of 60-100 members and provide coverage for other Community Guides during periods of absence or increased workload. Assess member needs and support systems to help create a patient-centered care plan. Participate in guiding members through the process of enrolling in behavioral and mental health services. Establish trusting relationships with members and follow-through to achieve their wellbeing goals. Collaborate with clinicians by helping patients connect to care, joining clinical visits as appropriate, and following up on social needs. Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other services for members. Utilize text, phone, email and face-to-face interactions appropriately to match each member’s preference and situation. Effectively identify and connect members to community and health resources to support member needs. Prepare members for services ending by keeping self-sufficiency and independence top of mind. Document all work with members in a timely fashion, including keeping a care plan updated. Qualifications
Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences or related field (or equivalent experience). Fluent in Spanish. 3+ years of direct experience with populations served and community knowledge. Experience with crisis planning, case management, boundaries and personal safety in community work. Strong communication, time management, critical thinking and multitasking skills. Ability to develop, adapt, and execute outreach and care plans. Proficiency with technology and basic computer applications. Position Requirements
18 years of age or older. Valid driver's license, vehicle insurance and satisfactory driving record. Pre-employment drug screening and background check. HIPAA compliance. Lift and carry up to 25 pounds occasionally. Benefits
Competitive Salary Medical, Dental, and Vision Insurance HSA and FSA Options 401(k) Retirement Savings Plan Employee Assistance Program Flexible Schedules and Remote Work Technology Stipend Mileage Reimbursement Accrued Paid Time Off Paid Family and Medical Leave Reema Health is an equal opportunity employer. Employment decisions will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, disability, genetic information, veteran status, or other prohibited grounds.
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