ObjectWin Technology
Key Responsibilities
Assign service requests to repair laptops and desktops in the metro area.
Replace hard drives, motherboards, and keyboards, and perform whole unit swaps.
Repair or replace PC peripherals.
Drive to service locations and document activities in real‑time ticketing system.
Close service tickets using the company’s call management system.
Key Qualifications
1+ year hands‑on experience with laptop and desktop break‑fix.
General knowledge of laptop/desktop hardware and software, including basic Microsoft applications.
Computer‑building background experience preferred.
Ability to resolve basic/non‑complex problems as directed.
At least 18 years of age and own reliable car with car insurance.
Client and/or government clearance may be required; police or criminal background verification clearance may be required.
Screening Requirements
Must complete required product training.
Must pass drug and background screening.
Must be A+ Certified (If you do not already have A+ certification, you will have 90 days after your start date to become certified or be subject to termination).
General Questions for Resume Submission
Full legal name (name that appears on driver’s license).
Are you eligible to work in the US?
What is your zip code of residence?
Do you have a working printer at home?
Extensive driving is a requirement of this position. Are you willing and able to drive 2–3 hours to deliver services to one of your customers?
Have you ever worked for Dell? If yes, please provide the dates and reason for leaving.
Which day of the week do you need the most time for personal life?
Obtaining Dell computer certification is a requirement for this position. These certs will cost you NOTHING, and are done after the interview (if you are selected). Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes.
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Assign service requests to repair laptops and desktops in the metro area.
Replace hard drives, motherboards, and keyboards, and perform whole unit swaps.
Repair or replace PC peripherals.
Drive to service locations and document activities in real‑time ticketing system.
Close service tickets using the company’s call management system.
Key Qualifications
1+ year hands‑on experience with laptop and desktop break‑fix.
General knowledge of laptop/desktop hardware and software, including basic Microsoft applications.
Computer‑building background experience preferred.
Ability to resolve basic/non‑complex problems as directed.
At least 18 years of age and own reliable car with car insurance.
Client and/or government clearance may be required; police or criminal background verification clearance may be required.
Screening Requirements
Must complete required product training.
Must pass drug and background screening.
Must be A+ Certified (If you do not already have A+ certification, you will have 90 days after your start date to become certified or be subject to termination).
General Questions for Resume Submission
Full legal name (name that appears on driver’s license).
Are you eligible to work in the US?
What is your zip code of residence?
Do you have a working printer at home?
Extensive driving is a requirement of this position. Are you willing and able to drive 2–3 hours to deliver services to one of your customers?
Have you ever worked for Dell? If yes, please provide the dates and reason for leaving.
Which day of the week do you need the most time for personal life?
Obtaining Dell computer certification is a requirement for this position. These certs will cost you NOTHING, and are done after the interview (if you are selected). Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes.
#J-18808-Ljbffr