Ampcus, Inc
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title:
Field Engineer 4
Location(s) Lansing, MI
Mandatory Certification CompTIA A+ Certification - Required
Candidates without A+ must obtain certification within
90 days of start date
or will be subject to termination.
Dell Certifications
Required
after selection and before start date
Free of cost to candidates
Completed remotely (open book)
Must be completed within approximately
3 business days
after selection.
Key Responsibilities
Perform on-site break/fix services for
laptops and desktops
in the assigned metro area.
Replace hardware components including:
Hard drives
Motherboards
Keyboards
LCD screens
Perform whole-unit swaps and peripheral replacements
Diagnose and resolve basic to non-complex hardware/software issues
Close service tickets
in real time
using the Client Call Management System via company-provided mobile device
Travel daily to multiple customer locations
Key Qualifications
Must have own reliable car and valid car insurance
Minimum
1+ year
of hands-on laptop and desktop break/fix experience
Experience diagnosing Dell laptops and PCs
Computer-building background preferred
General knowledge of:
Desktop/laptop hardware
Windows OS \אַנז Basic Microsoft applications
Ability to follow directed troubleshooting procedures
Client and/or government clearance may be required
Police or criminal background verification may be required
Mileage & Travel Policy
Candidates are
not paid
for travel from home to first work location or骗last location back home.
All mileage
during the workday
is reimbursed per Client standard mileage policy.
Extensive driving is required (2-3 hours at times).
Screening & Compliance Requirements
Must complete required product training
Must pass drug screening and background check
Must comply with business casual dress code at all times
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
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Job Title:
Field Engineer 4
Location(s) Lansing, MI
Mandatory Certification CompTIA A+ Certification - Required
Candidates without A+ must obtain certification within
90 days of start date
or will be subject to termination.
Dell Certifications
Required
after selection and before start date
Free of cost to candidates
Completed remotely (open book)
Must be completed within approximately
3 business days
after selection.
Key Responsibilities
Perform on-site break/fix services for
laptops and desktops
in the assigned metro area.
Replace hardware components including:
Hard drives
Motherboards
Keyboards
LCD screens
Perform whole-unit swaps and peripheral replacements
Diagnose and resolve basic to non-complex hardware/software issues
Close service tickets
in real time
using the Client Call Management System via company-provided mobile device
Travel daily to multiple customer locations
Key Qualifications
Must have own reliable car and valid car insurance
Minimum
1+ year
of hands-on laptop and desktop break/fix experience
Experience diagnosing Dell laptops and PCs
Computer-building background preferred
General knowledge of:
Desktop/laptop hardware
Windows OS \אַנז Basic Microsoft applications
Ability to follow directed troubleshooting procedures
Client and/or government clearance may be required
Police or criminal background verification may be required
Mileage & Travel Policy
Candidates are
not paid
for travel from home to first work location or骗last location back home.
All mileage
during the workday
is reimbursed per Client standard mileage policy.
Extensive driving is required (2-3 hours at times).
Screening & Compliance Requirements
Must complete required product training
Must pass drug screening and background check
Must comply with business casual dress code at all times
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
#J-18808-Ljbffr