Spectraforce Technologies
Position Title:
LTSS Service Care Manager
Work Location:
Pinellas County, FL (Clearwater & Pinellas Park - Target ZIP: 33709)
Assignment Duration:
3 months with intent to convert
Work Schedule:
8:00 AM - 5:00 PM, Monday-Friday
Work Arrangement:
Remote with extensive field work (80-90% travel)
Position Summary Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.
Background & Context This role supports long-term care members through field-based assessments, care coordination, and ongoing case management within The Organization's health plan environment.
Key Responsibilities
Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
Provides resource support to members and their families/caregivers for various needs (e.g., employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
Interacts with long‑term care healthcare providers and partners as appropriate to ensure member needs are met
Collects, documents, and maintains long‑term care member information and care management activities to ensure compliance with current state, federal, and third‑party payer regulators
May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners
Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
Performs other duties as assigned
Complies with all policies and standards
Education / Certification
Required : Bachelor's degree and 2–4 years of related experience. Degree should be within the realm of Healthcare (Psychology, Sociology, etc.). Field experience is needed to consider candidates without a degree.
Preferred : None
Licensure
Required : Valid driver's license
Preferred : None
Must Haves
2+ years of Care Management experience (field experience is a must)
Experience managing caseloads of 50–70 members, bonus if geriatric
Long Term Care Medicaid experience
Medicaid / Medicare experience
Experience managing a high case load in a fast‑paced environment
Comfortable with IT support or office access in field situations
Documentation entered into system within 24 hours of completion
Experience with electronic medical health records
Home Health Experience
Nice to Have
Discharge Planning
Working with TruCare software
Disqualifiers
Not having field experience
Not having prior experience with high caseloads
Performance Indicators
Bilingual always preferred. Requirements will indicate if bilingual is required via the notes section.
Hard Skills
2 years of field case management
Technology Savy
Must be able to look at calendar and manage time – ensuring enough time for documentation
Position is offered by a no‑fee agency.
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LTSS Service Care Manager
Work Location:
Pinellas County, FL (Clearwater & Pinellas Park - Target ZIP: 33709)
Assignment Duration:
3 months with intent to convert
Work Schedule:
8:00 AM - 5:00 PM, Monday-Friday
Work Arrangement:
Remote with extensive field work (80-90% travel)
Position Summary Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.
Background & Context This role supports long-term care members through field-based assessments, care coordination, and ongoing case management within The Organization's health plan environment.
Key Responsibilities
Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
Provides resource support to members and their families/caregivers for various needs (e.g., employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
Interacts with long‑term care healthcare providers and partners as appropriate to ensure member needs are met
Collects, documents, and maintains long‑term care member information and care management activities to ensure compliance with current state, federal, and third‑party payer regulators
May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners
Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
Performs other duties as assigned
Complies with all policies and standards
Education / Certification
Required : Bachelor's degree and 2–4 years of related experience. Degree should be within the realm of Healthcare (Psychology, Sociology, etc.). Field experience is needed to consider candidates without a degree.
Preferred : None
Licensure
Required : Valid driver's license
Preferred : None
Must Haves
2+ years of Care Management experience (field experience is a must)
Experience managing caseloads of 50–70 members, bonus if geriatric
Long Term Care Medicaid experience
Medicaid / Medicare experience
Experience managing a high case load in a fast‑paced environment
Comfortable with IT support or office access in field situations
Documentation entered into system within 24 hours of completion
Experience with electronic medical health records
Home Health Experience
Nice to Have
Discharge Planning
Working with TruCare software
Disqualifiers
Not having field experience
Not having prior experience with high caseloads
Performance Indicators
Bilingual always preferred. Requirements will indicate if bilingual is required via the notes section.
Hard Skills
2 years of field case management
Technology Savy
Must be able to look at calendar and manage time – ensuring enough time for documentation
Position is offered by a no‑fee agency.
#J-18808-Ljbffr