Spectraforce Technologies
Position Title
LTSS Service Care Manager
Work Location Florida-based candidates. All candidates must reside in West Pasco (Bayonet Point, Hudson, Port Richey, New Port Richey, Trinity, Holiday). Spanish speaking preferred.
Assignment Duration 3 Months Contract to Hire
Work Schedule 8‑5 Mon‑Fri
Work Arrangement Hybrid (Remote with 80‑90% field work)
Position Summary Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost‑effective healthcare outcomes. May assist with developing personalized service care plans for long‑term care members and educates members and their families/caregivers on services and benefits available to meet member needs.
Key Responsibilities
Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome.
Assists with developing ongoing long‑term care plans and works to identify providers, specialists, and/or community resources needed for long‑term care.
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members.
Provides resource support to members and their families/caregivers for various needs (e.g., employment, housing, participant direction, independent living, justice, foster care) based on ọwọ service assessment and plans.
Monitors care plans, member status and outcomes, and provides recommendations based on identified member needs.
Interacts with long‑term care healthcare providers and partners to ensure member needs are met.
Collects, documents, and maintains long‑term care member information and care management activities to ensure compliance with current state, federal, and third‑party payer regulators.
May perform home رد or other site visits to assess member's needs and collaborate with healthcare providers and partners.
Provides and/or facilitates education to long‑term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits.
Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long‑term care members in a cost‑effective manner.
Performs other duties as assigned.
Complies with all policies and standards.
Candidate Requirements
Education/Certification:
Required: Bachelor's degree and 2‑4 years of related experience in a healthcare field (e.g., Psychology, Sociology). Field experience may qualify if no degree in the required area.
_PLUGIN
Licensure:
overwrite_tool Required: Valid driver's license.
Must‑Haves:
2+ years of Care Management experience (field experience required).
Caseloads of 50‑70 members; bonus for geriatric caseloads.
Long Term Care Medicaid experience.
Medicaid / Medicare experience.
Ability to manage high cas adventure loads.
Fast‑paced environment with new processes and programs.
Comfort with connecting to IT or falling back to office spaces.
Documentation within the system within 24 hours of completion.
Experience with electronic medical health records.
Home Health Experience.
Nice‑to‑Haves:
Discharge Planning.
Experience with TruCare (software used by the team).
Disqualifiers:
Not having field experience.
Not having previous experience with high caseloads.
Performance Indicators:
Bilingual always preferred. Bilingual requirement may be indicated via notes section.
Top 3 Must‑Have Hard Skills:
2 years of field case management experience.
Technology savvy.
Ability to manage calendar and time to ensure sufficient documentation time.
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Work Location Florida-based candidates. All candidates must reside in West Pasco (Bayonet Point, Hudson, Port Richey, New Port Richey, Trinity, Holiday). Spanish speaking preferred.
Assignment Duration 3 Months Contract to Hire
Work Schedule 8‑5 Mon‑Fri
Work Arrangement Hybrid (Remote with 80‑90% field work)
Position Summary Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost‑effective healthcare outcomes. May assist with developing personalized service care plans for long‑term care members and educates members and their families/caregivers on services and benefits available to meet member needs.
Key Responsibilities
Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome.
Assists with developing ongoing long‑term care plans and works to identify providers, specialists, and/or community resources needed for long‑term care.
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members.
Provides resource support to members and their families/caregivers for various needs (e.g., employment, housing, participant direction, independent living, justice, foster care) based on ọwọ service assessment and plans.
Monitors care plans, member status and outcomes, and provides recommendations based on identified member needs.
Interacts with long‑term care healthcare providers and partners to ensure member needs are met.
Collects, documents, and maintains long‑term care member information and care management activities to ensure compliance with current state, federal, and third‑party payer regulators.
May perform home رد or other site visits to assess member's needs and collaborate with healthcare providers and partners.
Provides and/or facilitates education to long‑term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits.
Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long‑term care members in a cost‑effective manner.
Performs other duties as assigned.
Complies with all policies and standards.
Candidate Requirements
Education/Certification:
Required: Bachelor's degree and 2‑4 years of related experience in a healthcare field (e.g., Psychology, Sociology). Field experience may qualify if no degree in the required area.
_PLUGIN
Licensure:
overwrite_tool Required: Valid driver's license.
Must‑Haves:
2+ years of Care Management experience (field experience required).
Caseloads of 50‑70 members; bonus for geriatric caseloads.
Long Term Care Medicaid experience.
Medicaid / Medicare experience.
Ability to manage high cas adventure loads.
Fast‑paced environment with new processes and programs.
Comfort with connecting to IT or falling back to office spaces.
Documentation within the system within 24 hours of completion.
Experience with electronic medical health records.
Home Health Experience.
Nice‑to‑Haves:
Discharge Planning.
Experience with TruCare (software used by the team).
Disqualifiers:
Not having field experience.
Not having previous experience with high caseloads.
Performance Indicators:
Bilingual always preferred. Bilingual requirement may be indicated via notes section.
Top 3 Must‑Have Hard Skills:
2 years of field case management experience.
Technology savvy.
Ability to manage calendar and time to ensure sufficient documentation time.
```
#J-18808-Ljbffr