Mercier Consultancy MD
German Speaking Customer Service for Sports Betting Platform - Work In Greece
Mercier Consultancy MD, New Bremen, Ohio, United States
German Speaking Customer Service for Sports Betting Platform - Work In Greece
1 week ago Be among the first 25 applicants
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Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives for a Sports Betting Platform, with the unique chance to work in Greece. If you have a passion for sports and customer service, this role offers a vibrant environment and the opportunity to engage with sports enthusiasts in the German language.
Key Responsibilities
Assist customers with inquiries related to sports betting, including account management, betting options, and promotions via phone, email, and live chat in German
Provide guidance on using the sports betting platform and explain features, odds, and betting rules
Handle complaints and resolve issues with a focus on customer satisfaction
Document customer interactions and feedback accurately in the CRM system
Collaborate with internal teams to enhance the customer experience and promote responsible betting
Stay informed about sports events, betting trends, and platform updates to provide relevant information to customers
Requirements
Fluency in German (both written and spoken) is essential; knowledge of English is a plus
Previous experience in customer service, ideally in the gaming or sports betting industry
Strong communication skills and the ability to build rapport with customers
Passion for sports and knowledge of various sports events and betting terminology
Excellent problem-solving skills and a proactive, customer‑centric approach
Ability to work efficiently in a fast‑paced environment and manage multiple inquiries
Willingness to relocate to Greece and work flexible hours, including evenings and weekends as necessary
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More...
Seniority level Entry level
Employment type Full-time
Job function Customer Service
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x
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Get AI-powered advice on this job and more exclusive features.
Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives for a Sports Betting Platform, with the unique chance to work in Greece. If you have a passion for sports and customer service, this role offers a vibrant environment and the opportunity to engage with sports enthusiasts in the German language.
Key Responsibilities
Assist customers with inquiries related to sports betting, including account management, betting options, and promotions via phone, email, and live chat in German
Provide guidance on using the sports betting platform and explain features, odds, and betting rules
Handle complaints and resolve issues with a focus on customer satisfaction
Document customer interactions and feedback accurately in the CRM system
Collaborate with internal teams to enhance the customer experience and promote responsible betting
Stay informed about sports events, betting trends, and platform updates to provide relevant information to customers
Requirements
Fluency in German (both written and spoken) is essential; knowledge of English is a plus
Previous experience in customer service, ideally in the gaming or sports betting industry
Strong communication skills and the ability to build rapport with customers
Passion for sports and knowledge of various sports events and betting terminology
Excellent problem-solving skills and a proactive, customer‑centric approach
Ability to work efficiently in a fast‑paced environment and manage multiple inquiries
Willingness to relocate to Greece and work flexible hours, including evenings and weekends as necessary
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More...
Seniority level Entry level
Employment type Full-time
Job function Customer Service
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x
#J-18808-Ljbffr