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Holiday Inn Club Vacations

Assistant Manager of Facilities Maintenance

Holiday Inn Club Vacations, Florida, New York, United States

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Assistant Manager of Facilities Maintenance

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Holiday Inn Club Vacations . At Holiday Inn Club Vacations, we believe in strengthening families and are looking for people who exhibit courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love.

Company Benefits

Matching 401K

Growth & Developmental Opportunities

Comprehensive Medical, Dental & Vision Benefits

Employee Assistance Program

Paid Time Off

Travel Benefits, Discounts & FREE Vacations through our ClubGo Program

Tuition Reimbursement & Continuing Education Courses

Essential Duties and Tasks

Development of PDPs, evaluation, and active coaching to develop Brandhearted maintenance technicians and grounds personnel. Demonstrate a culture of learning and mentorship for continual performance development.

Analyze and recommend adjustments to staffing, performance targets and resources to achieve results. Assist with management of department engagement plans, talent review and succession planning.

Demonstrate Brandhearted leadership by putting the brand at the center of all business decisions. Regularly seek and use guest feedback to build relationships with guests and drive continuous improvement in guest satisfaction. Ensure all special needs/requests of guests of all types are fulfilled. Respond to and follow up on all problem resolution cases.

Assists in the execution of pre-established programs and priorities for unit maintenance, facilities maintenance, fleet management, grounds care, housekeeping partnership, and/or laundry facility operations.

Assists in teaching and inspecting quality delivery of preventative care and maintenance repair programs, including non-permitted electrical, plumbing, electro-mechanical automation, and appliance repairs. Assists in the management of contracts with outsourced vendors for regulated skills.

Execute pre-defined programs and policies within assigned area and teams that maintain a safe and secure environment for guests, team members and resort assets in compliance with owner’s policies and procedures, and regulatory requirements.

Assist with implementing maintenance strategies, programs, standards, and ways of working that make the most of our assets.

Assists in compliance to energy programs.

Assist with the development of departmental budgets and allocation of resources to meet financial goals.

Operate department successfully within budgetary guidelines.

Education and/or Experience

High school diploma required.

College degree or trade training in the engineering discipline preferred.

2 years hospitality maintenance engineering technician experience.

Certificates, Licenses, Registrations

Facilities Certification CEOE, IFMA, or FMA desired.

May require certain current state certification or licensing.

Qualifications

Working knowledge of maintenance engineering techniques.

Support daily operations of resort facilities (pools, gym, public areas).

Supervise and coordinate facilities staff and tasks.

Ensure timely maintenance and repairs.

Strong demonstrated written and verbal communication skills in English required.

Demonstrated exceptional personal service delivery and problem resolution skills.

Novice level mastery of Microsoft Office products.

Demonstrated ability to anticipate, prevent and solve problems in a fast-paced setting.

Professional verbal and written communication and presentation skills. English required.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Hospitality

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