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Motorcycle Industry Jobs

Service Manager

Motorcycle Industry Jobs, Virginia, Minnesota, United States, 55792

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Motorcycle / ATV / UTV Service Manager Multi-Line Powersports Dealership | East Coast (Mid-Atlantic) Full-Time | In-Person

Confidential Opportunity – Powersports Experience Required Well-established, high-volume multi-line powersports dealership is seeking an experienced Motorcycle / ATV / UTV Service Manager to lead and stabilize a busy Service Department.

This role is specifically for powersports professionals with real dealership experience. Automotive-only backgrounds are not a fit.

We represent major OEMs including Honda, Yamaha, Kawasaki, Suzuki, Polaris, CFMOTO, and Kayo and are looking for a Service Manager who understands the real-world flow of a powersports service department—seasonality, warranty nuances, technician management, and customer expectations.

This is a long-term leadership role with ownership support and a strong existing team.

The Role

Lead daily operations of a motorcycle / ATV / UTV service department

Manage and support technicians, service advisors, and support staff

Control workflow, scheduling, and shop efficiency in a high-volume environment

Oversee and ensure proper OEM warranty administration

Handle escalated customer concerns with professionalism and experience

Drive profitability through labor control, scheduling, and process discipline

Recruit, train, and retain strong powersports service personnel

Maintain a clean, organized, and safe shop environment

The Right Background

3+ years managing a powersports or motorcycle service department

Hands-on understanding of motorcycle / ATV / UTV service operations

Proven experience leading technicians and service advisors

Strong knowledge of repair orders, scheduling, and warranty processes

Comfortable operating in a structured, performance-driven dealership

Experience with Lightspeed DMS or similar powersports systems preferred

Strong computer skills (daily DMS use, email, scheduling, basic reporting)

Motorcycle endorsement a plus

What We Offer

Competitive compensation with performance incentives

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Employee discounts on vehicles, parts, and gear

OEM and ongoing professional training

Stable ownership, strong brand mix, and long-term growth opportunity

Schedule & Location

Full-time, Tuesday–Saturday

In-person role at our Mid-Atlantic dealership

Relocation assistance may be considered for the right powersports leader

Interested – or Just Curious? This posting is intended to be discreet. If you’re an experienced powersports Service Manager who may be open to a conversation, we’d welcome a confidential discussion.

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