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RingCentral

CCaaS Escalation Engineer

RingCentral, Denver, Colorado, United States, 80285

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A leading cloud communication provider is seeking a problem solver with 3-5 years of hands-on experience in Contact Center as a Service (CCaaS) platforms. In this role, you will address complex technical issues and serve as a trusted advisor to ensure customer satisfaction. Strong communication and technical troubleshooting skills are essential as you collaborate with internal teams for continuous improvement. This position offers competitive compensation and comprehensive benefits, with a salary range of $85,400 to $139,000, dependent on skills and experience. #J-18808-Ljbffr