Haarslev
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Service Area Manager
role at
Haarslev
Why Join Us? This role is built for professionals who want to be more than just a salesman—you’ll serve as a trusted advisor to customers and a key driver of business performance. As a Service Area Manager, you’ll work directly with customers to improve equipment uptime, reliability, and total cost of ownership while owning meaningful service revenue and growth for your region. You’ll have the freedom to manage customer relationships end‑to‑end, the support of experienced technical and operational teams, and the visibility to see your recommendations translate into real, measurable customer outcomes.
Why You’ll Love Working Here
Make a real impact on customer performance, satisfaction, and long‑term relationships
Empowerment and trust to make decisions and execute service strategies
Strong collaboration with service, sales, engineering, and operations teams
Balanced role combining customer engagement, data analysis, and problem‑solving
Career growth opportunities into senior service or strategic account roles
Incentives tied to customer outcomes and revenue growth
What You’ll Do The Service Area Manager (SAM) delivers a high‑quality customer experience by building and maintaining strong customer relationships and serving as a trusted advisor. The role provides performance insights, technical expertise, and practical recommendations to help customers achieve optimal uptime, reliability, and total cost of ownership. The SAM is accountable for achieving regional service revenue, profitability, and growth targets while collaborating closely with internal teams to execute service sales and tactical plans. This role requires weekly regional travel (approximately 90%).
Key Responsibilities
Build and maintain strong customer relationships
Drive customer satisfaction through improved uptime and reliability
Analyze downtime, performance, and maintenance data
Provide actionable recommendations to improve efficiency
Apply preventive, predictive, and solution‑based maintenance principles
Identify service and aftermarket sales opportunities
Execute regional service sales plans
Collaborate cross‑functionally with internal teams
Conduct customer performance reviews
Travel weekly (approximately 90%), with occasional international travel
What We’re Looking For Education:
Bachelor’s degree in Engineering, Business, Operations, or a related field, or equivalent experience.
Experience:
3–5 years of experience in customer management, key account management, field service, or industrial services.
Skills:
Experience improving equipment uptime and reliability
Knowledge of preventive, predictive, and RCM maintenance
Ability to analyze downtime and performance KPIs
Service or aftermarket sales experience
Strong customer relationship management skills
CRM and service management system proficiency
Excellent communication and problem‑solving skills
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Industries
Machinery Manufacturing
#J-18808-Ljbffr
Service Area Manager
role at
Haarslev
Why Join Us? This role is built for professionals who want to be more than just a salesman—you’ll serve as a trusted advisor to customers and a key driver of business performance. As a Service Area Manager, you’ll work directly with customers to improve equipment uptime, reliability, and total cost of ownership while owning meaningful service revenue and growth for your region. You’ll have the freedom to manage customer relationships end‑to‑end, the support of experienced technical and operational teams, and the visibility to see your recommendations translate into real, measurable customer outcomes.
Why You’ll Love Working Here
Make a real impact on customer performance, satisfaction, and long‑term relationships
Empowerment and trust to make decisions and execute service strategies
Strong collaboration with service, sales, engineering, and operations teams
Balanced role combining customer engagement, data analysis, and problem‑solving
Career growth opportunities into senior service or strategic account roles
Incentives tied to customer outcomes and revenue growth
What You’ll Do The Service Area Manager (SAM) delivers a high‑quality customer experience by building and maintaining strong customer relationships and serving as a trusted advisor. The role provides performance insights, technical expertise, and practical recommendations to help customers achieve optimal uptime, reliability, and total cost of ownership. The SAM is accountable for achieving regional service revenue, profitability, and growth targets while collaborating closely with internal teams to execute service sales and tactical plans. This role requires weekly regional travel (approximately 90%).
Key Responsibilities
Build and maintain strong customer relationships
Drive customer satisfaction through improved uptime and reliability
Analyze downtime, performance, and maintenance data
Provide actionable recommendations to improve efficiency
Apply preventive, predictive, and solution‑based maintenance principles
Identify service and aftermarket sales opportunities
Execute regional service sales plans
Collaborate cross‑functionally with internal teams
Conduct customer performance reviews
Travel weekly (approximately 90%), with occasional international travel
What We’re Looking For Education:
Bachelor’s degree in Engineering, Business, Operations, or a related field, or equivalent experience.
Experience:
3–5 years of experience in customer management, key account management, field service, or industrial services.
Skills:
Experience improving equipment uptime and reliability
Knowledge of preventive, predictive, and RCM maintenance
Ability to analyze downtime and performance KPIs
Service or aftermarket sales experience
Strong customer relationship management skills
CRM and service management system proficiency
Excellent communication and problem‑solving skills
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Industries
Machinery Manufacturing
#J-18808-Ljbffr