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MCVO Talent Outsourcing Services

Project Coordinator / Virtual Assistant Senior Level

MCVO Talent Outsourcing Services, Minneapolis, Minnesota, United States, 55400

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Project Coordinator / Virtual Assistant Senior Level Essential Duties and Responsibilities include the following.

Works with team to continually improve work order processes. (after fully trained)

Works with Asset Management team for inventory pulls when necessary.

Processes customer deposits and CC payments, when required.

Tracks sustainability and reports monthly, quarterly, or annually

Ensures invoices from vendors are accurate, while also ensuring PO’s are cut and sent to AP in a timely manner.

Sends daily invoicing notifications to accounting

Gathers all information uploaded by the AE in the CRM and creates a thorough Labor Quote Request for Estimating.

Completes New Customer Set-Ups

Distributes order information to internal team members

Attends daily or weekly huddles to coordinate scope requirements – attend remotely via web conference

Schedules meetings with team members as needed.

Creates service work orders and schedules projects by providing detailed scope of work, scheduling instructions, and delivery and installation information

Schedule pick-ups and delivery of rental equipment

Work with Project Coordinator and Order Management on procurement of product.

Manages project close-out and ensures timely completion of punch‑list items

Works closely with Accounting Team on AR and AP issues and resolves them on a timely basis

Generates and submits Time Report to Relocation Account Executive for review if something looks incorrect.

Completes invoices of service work orders on a daily basis

Create and invoice Change Orders in Khameleon

Helps other Service Team members with various tasks

Attends & participates in weekly and monthly Service Team meetings

Key Qualifications include the following.

Advanced skills in MS Office highly desired

Ability to multi‑task

Organizational and prioritization skills

Ability to work effectively in a team

Process‑oriented

Ability to communicate effectively

Self‑driven, proactive, and willing to take initiative

Embraces accountability

Takes responsibility (ownership)

Other Requirements

Associates Degree

2‑3 years’ experience in customer service

Must be able to pass a criminal background screening

Working hours must include coverage during the core hours of 9:00 a.m. to 3:00 p.m. CST

Shift / Hours:

Monday – Friday in one single shift, 9:00 AM CST – 6:00 PM CST . Note this is +13 or +14 Philippine time, which will be 1:00 PM PH – 8:00 AM PH .

Business Overview An interior solutions company focused on designing the office of the future. As a distributor and dealer of commercial furniture, the company partners with large organizations to create customized workplace solutions.

Location : Minneapolis, MN

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