eXcell
Field Technician II (Overnight Travel Required)
eXcell, Oxnard, California, United States, 93033
At
CompucomStaffing , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified
Field Technician
to join their team in Oxnard, CA and provide end‑user support. This position will require overnight travel from Sunday to Thursday. The technician will be onsite at the client location during normal business hours with travel overnight. Overtime may be required. The position requires a valid state driver's license (Real ID compliant), a clean MVR, and a reliable vehicle.
Duties and Responsibilities
Project focus on upgrading advanced commercial printers at retail locations
Replace printer parts, paper feed, power supply, change print head, toner drum, transfer belt, image unit
Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems
Provide on‑site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment
Install and remove equipment and systems as required
Responsible for day‑to‑day operation of applications and equipment and serve as a customer contact on technical and service‑related problems
Ensure that all schedules, transmission, online systems, and problems are resolved accurately and timely
Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes
Determine the most cost‑effective repair or resolution to minimize customer downtime
Skills and Qualifications
Minimum 2–3+ years of field service experience, specifically in commercial printers
Extensive travel via plane and/or car
Experience with commercial/large printers; Lexmark printer certification is a plus
Aptitude in electronics/mechanics and working knowledge of printers
Working knowledge of Windows operating systems, networks, databases and network security concepts and tools
Working knowledge of Microsoft Office suite including Outlook
Experience with multi‑platform Windows OS
Knowledge of Rufus, Windows Server imaging, photo printing, system connectivity troubleshooting, and Windows configuration
Ability to work independently in a retail environment
Ability to lift up to 50 lbs.
Excellent customer service skills and professionalism
Effective written and verbal communication with stakeholders
Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
Demonstrated capability to achieve results in a fast‑paced, client‑driven environment
Wage Range The rate for this position is between
$18.76 – $27.50 per hour . Factors that may affect starting pay include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits The Company offers a comprehensive benefit package that you can elect into, including medical, dental and vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to six days annually), paid time off (minimum ten days annually), paid parental leave (minimum ten days annually), 401(k), FSA/HSA pre‑tax benefits.
Click here to access the California Privacy Notice.
We will consider for employment all qualified applicants, including those with criminal histories, arrests, and convictions, in a manner consistent with applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
W2 only, no Corp to Corp. We are unable to sponsor H‑1B visas at this time.
CompucomStaffing
™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses. For more information, visit www.compucom.com.
#J-18808-Ljbffr
CompucomStaffing , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified
Field Technician
to join their team in Oxnard, CA and provide end‑user support. This position will require overnight travel from Sunday to Thursday. The technician will be onsite at the client location during normal business hours with travel overnight. Overtime may be required. The position requires a valid state driver's license (Real ID compliant), a clean MVR, and a reliable vehicle.
Duties and Responsibilities
Project focus on upgrading advanced commercial printers at retail locations
Replace printer parts, paper feed, power supply, change print head, toner drum, transfer belt, image unit
Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems
Provide on‑site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment
Install and remove equipment and systems as required
Responsible for day‑to‑day operation of applications and equipment and serve as a customer contact on technical and service‑related problems
Ensure that all schedules, transmission, online systems, and problems are resolved accurately and timely
Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes
Determine the most cost‑effective repair or resolution to minimize customer downtime
Skills and Qualifications
Minimum 2–3+ years of field service experience, specifically in commercial printers
Extensive travel via plane and/or car
Experience with commercial/large printers; Lexmark printer certification is a plus
Aptitude in electronics/mechanics and working knowledge of printers
Working knowledge of Windows operating systems, networks, databases and network security concepts and tools
Working knowledge of Microsoft Office suite including Outlook
Experience with multi‑platform Windows OS
Knowledge of Rufus, Windows Server imaging, photo printing, system connectivity troubleshooting, and Windows configuration
Ability to work independently in a retail environment
Ability to lift up to 50 lbs.
Excellent customer service skills and professionalism
Effective written and verbal communication with stakeholders
Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
Demonstrated capability to achieve results in a fast‑paced, client‑driven environment
Wage Range The rate for this position is between
$18.76 – $27.50 per hour . Factors that may affect starting pay include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits The Company offers a comprehensive benefit package that you can elect into, including medical, dental and vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to six days annually), paid time off (minimum ten days annually), paid parental leave (minimum ten days annually), 401(k), FSA/HSA pre‑tax benefits.
Click here to access the California Privacy Notice.
We will consider for employment all qualified applicants, including those with criminal histories, arrests, and convictions, in a manner consistent with applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
W2 only, no Corp to Corp. We are unable to sponsor H‑1B visas at this time.
CompucomStaffing
™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses. For more information, visit www.compucom.com.
#J-18808-Ljbffr