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Addison Group

Help Desk Technician – IT Support I-II (O365/Windows)

Addison Group, Irving, Texas, United States, 75084

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An IT staffing firm is seeking a Help Desk candidate for an IT Support I-II position located in Dallas, TX. The role requires support for over 300 users, managing 30-50 tickets weekly, with a focus on delivering exceptional customer service. Candidates should have experience in O365, Windows, VPNs, and mobile support. Experience with CompTIA A+ or MTA is a bonus. Ideal candidates are self-starters who are eager to learn. #J-18808-Ljbffr