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Addison Group

IT Support I-II

Addison Group, Irving, Texas, United States, 75084

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Title:

IT Support I-II Location:

Dallas, TX Salary Range:

$40K-$60K We are looking to bring on a Help Desk candidate from a Tier I-Tier II perspective. This team helps support 300+ users ranging from corporate business users to field support. We support an average of 30-50 tickets a week providing top quality customer service. Support experience within O365 (MS Office, AD, Outlook, ect.), Windows, VPNs, and mobile support (Android/iOS) will be needed. Any experience with OSPF layers or certifications within Microsoft Technology Associate (MTA) and/or CompTIA A+ would be a plus. Personality-wise we need a self-starter and someone who is eager to continually learn. Top Skills:

O365 Support (AD, Outlook, MS Office, ect.) Windows Mobile Support (Android/iOS) VPN Plus:

CompTIA A+ MTA

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