Information Technology Help Desk Support

Information Technology Help Desk Support This range is provided by Addison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $20.00/hr - $28.00/hr

Position Title:

IT help Desk Support

Location:

Irving, Tx

Assignment:

6-month Contract to hire

Work Schedule:

9:00am-5:00pm CST, On-site

Our client is looking to bring on a couple of Help Desk candidates from a Tier I‑Tier II perspective. This team helps support 300+ users across their environment ranging from corporate business users to field support who come from a similar background. Here they support an average of 30‑50 tickets a week providing top quality customer service. Support experience within O365 (MS Office, AD, Outlook, etc.), Windows, VPNs. Any experience with OSPF layers or certifications within Microsoft Technology Associate (MTA) and/or CompTIA A+ would be a plus.

Top Skills

O365 Support (AD, Outlook, MS Office, etc.)

Windows

VPN

Plus

CompTIA A+

MTA

Seniority level Associate

Employment type Full-time

Job function Information Technology

Industries Manufacturing

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