Phase2 Technology
Coordinator, Administrative Services
Phase2 Technology, Tucson, Arizona, United States, 85718
Position Overview
Coordinator, Administrative Services
Posting Number:
req24683
Department:
Think Tank
Department Website Link:
https://thinktank.arizona.edu/
Location:
Main Campus
Address:
Tucson, AZ USA
Position Highlights THINK TANK is the University of Arizona's centralized academic support center that offers tutoring, supplemental instruction, writing center and more. THINK TANK is dedicated to empowering University of Arizona students by providing a positive environment where they can master the skills needed to become successful lifelong learners.
The Administrative Services Coordinator performs a variety of administrative and logistical duties to support the effective provision of academic support services to university students. The Administrative Services Coordinator manages customer service for the department and works with the Director and staff to create procedures that allow students to easily connect with and have positive experiences with the learning center. The Administrative Services Coordinator supervises student workers, provides administrative support to the department's fee-based services, and performs office management tasks.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please
click here .
Duties & Responsibilities
Manage the reception desk functions of the department, including staffing the reception desk, creating the schedule, and providing coverage.
Maintain the presentation of the lobby area at the main location and consult on set-up of other locations ensuring that areas are welcoming and accessible.
Supervise up to 15 student workers (Desk Assistants).
Under the direction of the supervisor, will assist with recruitment of Student Workers, training, and complete evaluations for student workers. Review and approve payroll for student workers.
Provide information to and assist students with the process of registering for Think Tank services. Resolve customer service issues regarding registering for services, complaints, or questions about departmental policies and procedures.
Manage electronic correspondence generated by Think Tank email.
Work closely with department staff to ensure efficient reception services and maintain consistency in messaging to students about programming.
Create, implement, document, and revise reception procedures as needed.
Ensure student visit information is accurately captured.
Assist with troubleshooting and testing department registration systems.
Perform administrative support tasks for Math Exam Prep Services.
Resolve customer service issues including but not limited to registration changes and questions about policies and procedures.
Coordinate location logistics by approving internal and external space use requests, managing access to and operating hours of locations, being a liaison to campus partners regarding space use and access.
Approving technology reservation requests, and processing maintenance requests as needed.
Maintain office supply inventory and facilitate supply orders as needed.
Assist Director by arranging larger meetings and sending out department-wide communication to the staff.
Regularly communicate the progress, outcomes, and direction of work to Director. And provide recommendations concerning improvement of programs and services.
Support department through participation in a variety of institutional, divisional, and department wide activities, assignments, and committee work.
Other duties as assigned.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications
Bachelor's degree or equivalent advanced learning attained through experience required.
1 year of relevant work experience required.
Preferred Qualifications
Experience in supervising and training staff.
Experience in providing excellent customer service to a broad customer base.
Experience in planning, coordinating, and providing updates on projects that involve multiple teams.
Employment Details FLSA:
Non-Exempt
Full Time/Part Time:
Full Time
Number of Hours Worked per Week:
40
Job FTE:
1.0
Work Calendar:
Fiscal
Job Category:
Organizational Administration
Benefits Eligible:
Yes - Full Benefits
Rate of Pay:
$25.50 - $31.88
Compensation Type:
hourly rate
Grade:
7
Compensation Guidance:
The
Rate of Pay Field
represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The
Grade Range
represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level:
PC1
Job Family:
Administrative Support
Job Function:
Organizational Administration
Type of criminal background check required:
Name-based criminal background check (non-security sensitive)
Number of Vacancies:
1
Target Hire Date:
2/16/2026
Contact Information for Candidates:
Sarah Boatright, Coordinator, Administrative Services- sboatright@arizona.edu
Open Date:
1/9/2026
Open Until Filled:
Yes
Documents Needed to Apply:
Resume and Cover Letter
Notice of Availability of the Annual Security and Fire Safety Report:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.
#J-18808-Ljbffr
Posting Number:
req24683
Department:
Think Tank
Department Website Link:
https://thinktank.arizona.edu/
Location:
Main Campus
Address:
Tucson, AZ USA
Position Highlights THINK TANK is the University of Arizona's centralized academic support center that offers tutoring, supplemental instruction, writing center and more. THINK TANK is dedicated to empowering University of Arizona students by providing a positive environment where they can master the skills needed to become successful lifelong learners.
The Administrative Services Coordinator performs a variety of administrative and logistical duties to support the effective provision of academic support services to university students. The Administrative Services Coordinator manages customer service for the department and works with the Director and staff to create procedures that allow students to easily connect with and have positive experiences with the learning center. The Administrative Services Coordinator supervises student workers, provides administrative support to the department's fee-based services, and performs office management tasks.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please
click here .
Duties & Responsibilities
Manage the reception desk functions of the department, including staffing the reception desk, creating the schedule, and providing coverage.
Maintain the presentation of the lobby area at the main location and consult on set-up of other locations ensuring that areas are welcoming and accessible.
Supervise up to 15 student workers (Desk Assistants).
Under the direction of the supervisor, will assist with recruitment of Student Workers, training, and complete evaluations for student workers. Review and approve payroll for student workers.
Provide information to and assist students with the process of registering for Think Tank services. Resolve customer service issues regarding registering for services, complaints, or questions about departmental policies and procedures.
Manage electronic correspondence generated by Think Tank email.
Work closely with department staff to ensure efficient reception services and maintain consistency in messaging to students about programming.
Create, implement, document, and revise reception procedures as needed.
Ensure student visit information is accurately captured.
Assist with troubleshooting and testing department registration systems.
Perform administrative support tasks for Math Exam Prep Services.
Resolve customer service issues including but not limited to registration changes and questions about policies and procedures.
Coordinate location logistics by approving internal and external space use requests, managing access to and operating hours of locations, being a liaison to campus partners regarding space use and access.
Approving technology reservation requests, and processing maintenance requests as needed.
Maintain office supply inventory and facilitate supply orders as needed.
Assist Director by arranging larger meetings and sending out department-wide communication to the staff.
Regularly communicate the progress, outcomes, and direction of work to Director. And provide recommendations concerning improvement of programs and services.
Support department through participation in a variety of institutional, divisional, and department wide activities, assignments, and committee work.
Other duties as assigned.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications
Bachelor's degree or equivalent advanced learning attained through experience required.
1 year of relevant work experience required.
Preferred Qualifications
Experience in supervising and training staff.
Experience in providing excellent customer service to a broad customer base.
Experience in planning, coordinating, and providing updates on projects that involve multiple teams.
Employment Details FLSA:
Non-Exempt
Full Time/Part Time:
Full Time
Number of Hours Worked per Week:
40
Job FTE:
1.0
Work Calendar:
Fiscal
Job Category:
Organizational Administration
Benefits Eligible:
Yes - Full Benefits
Rate of Pay:
$25.50 - $31.88
Compensation Type:
hourly rate
Grade:
7
Compensation Guidance:
The
Rate of Pay Field
represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The
Grade Range
represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level:
PC1
Job Family:
Administrative Support
Job Function:
Organizational Administration
Type of criminal background check required:
Name-based criminal background check (non-security sensitive)
Number of Vacancies:
1
Target Hire Date:
2/16/2026
Contact Information for Candidates:
Sarah Boatright, Coordinator, Administrative Services- sboatright@arizona.edu
Open Date:
1/9/2026
Open Until Filled:
Yes
Documents Needed to Apply:
Resume and Cover Letter
Notice of Availability of the Annual Security and Fire Safety Report:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.
#J-18808-Ljbffr